Excellent Customer Service First of all, the customer service was excellent because they emailed me every time there was a movement of my package during tracking. My order only took three days. The pods were nice and big and fresh, I got the Danish variety of seeds and they are very fresh smelling with no chemicals and even have some plant manner in them which enhances their flavor. Can't wait to try them in the kitchen for my baking needs!

Awful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!

3rd time buying from company 3rd time buying from company. Anyone complaining about Luna seeds doesn’t know what they are talking about. There Dutch seeds are smack. Out of my 4lb bag inn no probably had like 2 ounces or more of crushed pod and stem in with the seeds. I would say about 30 pods worth. Best price and product around. Zero complaints about Luma

Been ordering in fall of 2023 Been ordering in fall of 2023, their Dutch seeds are potent and make great recipes, but with lots of plant material mixed in with seeds and some unpleasant side flavors in large amounts. I've been ordering for about 2 months, and shipping has nearly always been very quick. Their Australian and generic seeds are not great, overly washed with a peppery aroma. Their decorative pods have been good too.

The Actual BEST Seeds - a review from a 10 year veteran This is THE best company out there. These other reviewers are ignorant noobs. This is what’s up, I’ve been ordering seeds for 10 years +, tried over 20 different brands, and Luma is bar none the absolute best service wise, cost wise, and QUALITY wise. I put quality in caps because it’s that poppin. They go above and beyond to make sure your needs are met and respond 20x quicker than other companies. They are professional and the quality is top notch and always consistent. The first time I got my order I was seriously stunned by the genuine amazingness of the product. You can tell just by looking at these seeds they are built different. I will personally never buy from another company again and hope that Luma is around for many, many years to come.