James Johnson
GBExcellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.
Marie Stewart
GBAwful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!
sean rosenberg
GBA Great Bundle of Quality Product, Bargain Pricing and Grade A service If you're looking for a quality one stop shop that's not gonna break your wallet then this is the place to go. Owner of the site is very knowledgeable and was able to answer any questions, I had and for the prices he sells for, I can't figure out how he stays in business, other decor and snack sites sell inferior quality ingredients for higher prices. Keep up the good work Luma Seeds, count me in as a lifer.
Nick
GBLuma Satisfies My experience with the company was mostly last fall. Probably a dozen or more orders. They're overall great with both the seeds and pods except for maybe one bag of seeds. Regarding pods, they ship promptly, some of the pods are huge and make for great decorative items. The pods also contain viable seeds which is a great plus for gardeners!
Brenda Umstead
GBLumaseeds are above the rest Lumaseeds are above the rest. They have exceptional product,price and ship time. I've tried other suppliers and none have compared. I can always rely on them to ship on time and have only ever received quality product. They really care and have sent Xtra pods which I really appreciate. Because their customer service is so amazing and I can contact them directly, they are and will be my only go to for all my baking and decorating needs. I have ordered from them many times,and am always more than satisfied.