I placed an order in December I placed an order in December. Order never was delivered. Tracking number says delivery attempted. I reach out to LumaSeeds customer service and they said to try going to the post office to recover my package. The post office said they lost it and I need to reach out to the sender to get a refund and they can claim insurance from USPS. Well I tried going to the post office everyday for 3 months and now it's April. They still don't have my package. LumaSeeds is no longer responding back to me.

Excellent Customer Service First of all, the customer service was excellent because they emailed me every time there was a movement of my package during tracking. My order only took three days. The pods were nice and big and fresh, I got the Danish variety of seeds and they are very fresh smelling with no chemicals and even have some plant manner in them which enhances their flavor. Can't wait to try them in the kitchen for my baking needs!

Disgusting seeds that nearly put me in… Disgusting seeds that nearly put me in the hospital. He's selling Australian seeds that have high levels of the alkaloid that makes you itch ridiculously. I literally almost had to call 911 because my body turned into one giant swollen hive. There's a reason his website says he no longer takes PayPal payments, because I and probably hundreds of other people have gotten refunds

Luma seeds is the best… ONLY PLACE I order from. Luma seeds is a great place to buy poppy seeds and other seeds and dried artistic decor. I have had the best service from them and nothing but positive marks on my end. I have had situations where the USPS has delayed shipment and Luma has gone the extra mile to make things right (for an issue that isn’t even their fault). Will order and ONLY order from them and I have been ordering seeds and decor for over 6 years. Five stars. Nothing less.

Excellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.