Thinking about ordering from Luma… Thinking about ordering from Luma Seeds? Think again! You’re better off ordering from somewhere else. They’re terrible and unreliable about getting your order out. It takes them several days after accepting your order to even get your order to the post office. This has happened to my previous orders despite paying a hefty price for priority shipping. Slow and terrible customer service… what a disappointment.

Don’t buy Don’t buy! The good reviews must be paid. The most crap, dirt infested product out there.

Excellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.

I placed an order in December I placed an order in December. Order never was delivered. Tracking number says delivery attempted. I reach out to LumaSeeds customer service and they said to try going to the post office to recover my package. The post office said they lost it and I need to reach out to the sender to get a refund and they can claim insurance from USPS. Well I tried going to the post office everyday for 3 months and now it's April. They still don't have my package. LumaSeeds is no longer responding back to me.

Luma Satisfies My experience with the company was mostly last fall. Probably a dozen or more orders. They're overall great with both the seeds and pods except for maybe one bag of seeds. Regarding pods, they ship promptly, some of the pods are huge and make for great decorative items. The pods also contain viable seeds which is a great plus for gardeners!