Michael P
GBThinking about ordering from Luma… Thinking about ordering from Luma Seeds? Think again! You’re better off ordering from somewhere else. They’re terrible and unreliable about getting your order out. It takes them several days after accepting your order to even get your order to the post office. This has happened to my previous orders despite paying a hefty price for priority shipping. Slow and terrible customer service… what a disappointment.
James Johnson
GBExcellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.
Stoned Göst
GBDisgusting seeds that nearly put me in… Disgusting seeds that nearly put me in the hospital. He's selling Australian seeds that have high levels of the alkaloid that makes you itch ridiculously. I literally almost had to call 911 because my body turned into one giant swollen hive. There's a reason his website says he no longer takes PayPal payments, because I and probably hundreds of other people have gotten refunds
Marie Stewart
GBAwful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!
Rick Joyce
GBBelieve the one-star reviews Believe the one-star reviews, save yourself money and grief. I just received, tried, and tossed a first order. The product had a large amount of plant matter which was not from any papaver. A heavy sudsy residue, milky apperance, and very bitter taste (which was wrong) rounded out the experience. stay away, stay far away