Thinking about ordering from Luma… Thinking about ordering from Luma Seeds? Think again! You’re better off ordering from somewhere else. They’re terrible and unreliable about getting your order out. It takes them several days after accepting your order to even get your order to the post office. This has happened to my previous orders despite paying a hefty price for priority shipping. Slow and terrible customer service… what a disappointment.

Luma Satisfies My experience with the company was mostly last fall. Probably a dozen or more orders. They're overall great with both the seeds and pods except for maybe one bag of seeds. Regarding pods, they ship promptly, some of the pods are huge and make for great decorative items. The pods also contain viable seeds which is a great plus for gardeners!

I placed an order in December I placed an order in December. Order never was delivered. Tracking number says delivery attempted. I reach out to LumaSeeds customer service and they said to try going to the post office to recover my package. The post office said they lost it and I need to reach out to the sender to get a refund and they can claim insurance from USPS. Well I tried going to the post office everyday for 3 months and now it's April. They still don't have my package. LumaSeeds is no longer responding back to me.

A Great Bundle of Quality Product, Bargain Pricing and Grade A service If you're looking for a quality one stop shop that's not gonna break your wallet then this is the place to go. Owner of the site is very knowledgeable and was able to answer any questions, I had and for the prices he sells for, I can't figure out how he stays in business, other decor and snack sites sell inferior quality ingredients for higher prices. Keep up the good work Luma Seeds, count me in as a lifer.

Awful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!