Awful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!

Excellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.

The seeds are top notch quality and the… The seeds are top notch quality and the bouquets are so beutiful and are made with quality. I keep returning to them because their products are truelly something to experience. Also compared to many competitors the price is unbeatable. I'm not sure why the rating is 3 or 4 stars when they should be 5. Their costumer service is good as well THEY RESPOND to questions!

I placed an order in December I placed an order in December. Order never was delivered. Tracking number says delivery attempted. I reach out to LumaSeeds customer service and they said to try going to the post office to recover my package. The post office said they lost it and I need to reach out to the sender to get a refund and they can claim insurance from USPS. Well I tried going to the post office everyday for 3 months and now it's April. They still don't have my package. LumaSeeds is no longer responding back to me.

Honest no BS Ordered Luma and GeneralSeed UK Blue same time review - Luma FTW So I decided to review Generalseed and Luma at the same time a few weeks ago. Here's a Honest review: When general arrived, it was in a zip lock bag. When Luma arrived, it came in mylar magnum gold packaging designed product which shows you they care right there even before opening them. General Seed Review: I got a 1LB bag of UK Blue. Smelled good but not a lot of plant material. Get's the job done. Luma Review: I bought the AU Seeds and they were kind enough to throw in a sample of the Dutch to try. Since its a huge gold magnum colored bag I cracked it open and BOOM the smell hits you. It's fresh, minimal processed, earthy smell with that material you need to wash out to bake. Luma Dutch Review: Now this one is tricky. I prepared it exactly like I did with General Seeds which was a mistake. The color is MUCH darker brown during washing. I washed it 3 times and I'll be honest, I threw up my first time I ate the amount as General Seeds and I got sick that was my mistake. I ate half and WOW! So this brings me to one of three conclusions: Either everyone hating on Luma are ignorant, a competitor or wants to pay more for less. This is honest. If I could upload pics or knew how on tp I would but I'll post some on red-dit Bottom line, You have to wash the Luma Dutch seeds really good and start at half your general seed recipe. Luma, You got my biz for life thank you. I rarely write reviews but I had to because this is a great product.