Awful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!

A Great Bundle of Quality Product, Bargain Pricing and Grade A service If you're looking for a quality one stop shop that's not gonna break your wallet then this is the place to go. Owner of the site is very knowledgeable and was able to answer any questions, I had and for the prices he sells for, I can't figure out how he stays in business, other decor and snack sites sell inferior quality ingredients for higher prices. Keep up the good work Luma Seeds, count me in as a lifer.

The Actual BEST Seeds - a review from a 10 year veteran This is THE best company out there. These other reviewers are ignorant noobs. This is what’s up, I’ve been ordering seeds for 10 years +, tried over 20 different brands, and Luma is bar none the absolute best service wise, cost wise, and QUALITY wise. I put quality in caps because it’s that poppin. They go above and beyond to make sure your needs are met and respond 20x quicker than other companies. They are professional and the quality is top notch and always consistent. The first time I got my order I was seriously stunned by the genuine amazingness of the product. You can tell just by looking at these seeds they are built different. I will personally never buy from another company again and hope that Luma is around for many, many years to come.

Excellent Customer Service First of all, the customer service was excellent because they emailed me every time there was a movement of my package during tracking. My order only took three days. The pods were nice and big and fresh, I got the Danish variety of seeds and they are very fresh smelling with no chemicals and even have some plant manner in them which enhances their flavor. Can't wait to try them in the kitchen for my baking needs!

Excellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.