Marie Stewart
GBAwful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!
Jon Montgomery
GB3rd time buying from company 3rd time buying from company. Anyone complaining about Luna seeds doesn’t know what they are talking about. There Dutch seeds are smack. Out of my 4lb bag inn no probably had like 2 ounces or more of crushed pod and stem in with the seeds. I would say about 30 pods worth. Best price and product around. Zero complaints about Luma
Kyle Watley
GBLuma seeds is the best… ONLY PLACE I order from. Luma seeds is a great place to buy poppy seeds and other seeds and dried artistic decor. I have had the best service from them and nothing but positive marks on my end. I have had situations where the USPS has delayed shipment and Luma has gone the extra mile to make things right (for an issue that isn’t even their fault). Will order and ONLY order from them and I have been ordering seeds and decor for over 6 years. Five stars. Nothing less.
Nick
GBLuma Satisfies My experience with the company was mostly last fall. Probably a dozen or more orders. They're overall great with both the seeds and pods except for maybe one bag of seeds. Regarding pods, they ship promptly, some of the pods are huge and make for great decorative items. The pods also contain viable seeds which is a great plus for gardeners!
Corey Trimingham
GBExcellent Customer Service First of all, the customer service was excellent because they emailed me every time there was a movement of my package during tracking. My order only took three days. The pods were nice and big and fresh, I got the Danish variety of seeds and they are very fresh smelling with no chemicals and even have some plant manner in them which enhances their flavor. Can't wait to try them in the kitchen for my baking needs!