Joseph
GBThe seeds are top notch quality and the… The seeds are top notch quality and the bouquets are so beutiful and are made with quality. I keep returning to them because their products are truelly something to experience. Also compared to many competitors the price is unbeatable. I'm not sure why the rating is 3 or 4 stars when they should be 5. Their costumer service is good as well THEY RESPOND to questions!
Stoned Göst
GBDisgusting seeds that nearly put me in… Disgusting seeds that nearly put me in the hospital. He's selling Australian seeds that have high levels of the alkaloid that makes you itch ridiculously. I literally almost had to call 911 because my body turned into one giant swollen hive. There's a reason his website says he no longer takes PayPal payments, because I and probably hundreds of other people have gotten refunds
Marie Stewart
GBAwful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!
Andrea Deslauriers
GBThe Actual BEST Seeds - a review from a 10 year veteran This is THE best company out there. These other reviewers are ignorant noobs. This is what’s up, I’ve been ordering seeds for 10 years +, tried over 20 different brands, and Luma is bar none the absolute best service wise, cost wise, and QUALITY wise. I put quality in caps because it’s that poppin. They go above and beyond to make sure your needs are met and respond 20x quicker than other companies. They are professional and the quality is top notch and always consistent. The first time I got my order I was seriously stunned by the genuine amazingness of the product. You can tell just by looking at these seeds they are built different. I will personally never buy from another company again and hope that Luma is around for many, many years to come.
James Johnson
GBExcellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.