Marie Stewart
GBAwful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!
Rick Joyce
GBBelieve the one-star reviews Believe the one-star reviews, save yourself money and grief. I just received, tried, and tossed a first order. The product had a large amount of plant matter which was not from any papaver. A heavy sudsy residue, milky apperance, and very bitter taste (which was wrong) rounded out the experience. stay away, stay far away
Kyle Watley
GBLuma seeds is the best… ONLY PLACE I order from. Luma seeds is a great place to buy poppy seeds and other seeds and dried artistic decor. I have had the best service from them and nothing but positive marks on my end. I have had situations where the USPS has delayed shipment and Luma has gone the extra mile to make things right (for an issue that isn’t even their fault). Will order and ONLY order from them and I have been ordering seeds and decor for over 6 years. Five stars. Nothing less.
Andrea Deslauriers
GBThe Actual BEST Seeds - a review from a 10 year veteran This is THE best company out there. These other reviewers are ignorant noobs. This is what’s up, I’ve been ordering seeds for 10 years +, tried over 20 different brands, and Luma is bar none the absolute best service wise, cost wise, and QUALITY wise. I put quality in caps because it’s that poppin. They go above and beyond to make sure your needs are met and respond 20x quicker than other companies. They are professional and the quality is top notch and always consistent. The first time I got my order I was seriously stunned by the genuine amazingness of the product. You can tell just by looking at these seeds they are built different. I will personally never buy from another company again and hope that Luma is around for many, many years to come.
James Johnson
GBExcellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.