I placed an order in December I placed an order in December. Order never was delivered. Tracking number says delivery attempted. I reach out to LumaSeeds customer service and they said to try going to the post office to recover my package. The post office said they lost it and I need to reach out to the sender to get a refund and they can claim insurance from USPS. Well I tried going to the post office everyday for 3 months and now it's April. They still don't have my package. LumaSeeds is no longer responding back to me.

Luma seeds is the best… ONLY PLACE I order from. Luma seeds is a great place to buy poppy seeds and other seeds and dried artistic decor. I have had the best service from them and nothing but positive marks on my end. I have had situations where the USPS has delayed shipment and Luma has gone the extra mile to make things right (for an issue that isn’t even their fault). Will order and ONLY order from them and I have been ordering seeds and decor for over 6 years. Five stars. Nothing less.

Been ordering in fall of 2023 Been ordering in fall of 2023, their Dutch seeds are potent and make great recipes, but with lots of plant material mixed in with seeds and some unpleasant side flavors in large amounts. I've been ordering for about 2 months, and shipping has nearly always been very quick. Their Australian and generic seeds are not great, overly washed with a peppery aroma. Their decorative pods have been good too.

The seeds are top notch quality and the… The seeds are top notch quality and the bouquets are so beutiful and are made with quality. I keep returning to them because their products are truelly something to experience. Also compared to many competitors the price is unbeatable. I'm not sure why the rating is 3 or 4 stars when they should be 5. Their costumer service is good as well THEY RESPOND to questions!

Awful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!