Brenda Umstead
GBLumaseeds are above the rest Lumaseeds are above the rest. They have exceptional product,price and ship time. I've tried other suppliers and none have compared. I can always rely on them to ship on time and have only ever received quality product. They really care and have sent Xtra pods which I really appreciate. Because their customer service is so amazing and I can contact them directly, they are and will be my only go to for all my baking and decorating needs. I have ordered from them many times,and am always more than satisfied.
Marie Stewart
GBAwful customer service Awful customer service. I wrote to them concerned about the smell of the seeds, they just smelled off to me and clumpy. Seemingly moldy but I wasn’t sure so I messaged them seeking clarification and help (as a business who handles seeds every day they would certainly know if something I was describing wasn’t right) and this was their response: the same seeds you get, every other customer gets. So it doesn't make sense that yours is the only 'rancid' bag of seeds. You're literally the only person who's said that. If I get more customers coming forward with this issue, then I'll think something is wrong with our seeds. Maybe you just don't like the taste. we can probably send you an extra sample bag on your next order Acted like I was acting a fool demanding a refund, like buddy… I wanted to know if these were safe to use and like maybe throw a 10% off my next order for the inconvenience, stuff happens I get that! But like that response was absolute garbage customer service. Made me lose massive respect for a company I had really liked working with the past months!
Kyle Watley
GBLuma seeds is the best… ONLY PLACE I order from. Luma seeds is a great place to buy poppy seeds and other seeds and dried artistic decor. I have had the best service from them and nothing but positive marks on my end. I have had situations where the USPS has delayed shipment and Luma has gone the extra mile to make things right (for an issue that isn’t even their fault). Will order and ONLY order from them and I have been ordering seeds and decor for over 6 years. Five stars. Nothing less.
Michael P
GBThinking about ordering from Luma… Thinking about ordering from Luma Seeds? Think again! You’re better off ordering from somewhere else. They’re terrible and unreliable about getting your order out. It takes them several days after accepting your order to even get your order to the post office. This has happened to my previous orders despite paying a hefty price for priority shipping. Slow and terrible customer service… what a disappointment.
James Johnson
GBExcellent products BUT this time… Excellent products BUT this time ordering they printed the shipping label days ago but never sent it. I keep getting automated confirmation responses. The first time I ordered was fast just need someone to respond. Update, it took them 6 days to send it after I emailed them about 15 times. I'll still give them business because outstanding product quality.