Justin
GBDon’t buy direct, use Amazon for fast shipping I would suggest that you purchase their flags from Amazon. You’ll get a great product super quick. I will never order from Anley directly again. Like others, you’ll get pre shipping info send tracking, but never anything else after that. Tried to contact via their instant message system and received no response. Sent email and waiting for response.
Juan Carlos Pelaez
GBTerrible customer service Terrible customer service. I ordered from Anley a set of aluminum 1.25" rotating flag mounting rings. According to their website the 1.25" rings would fit a 1" diameter flagpole, which is what I have. They do not. They are too large and will not secure to the flagpole. After sending two emails explaining the problem and waiting over 3 days, they did not even bother to answer back. I purchased to correct ones from another vendor. It's not the money, but the principle of the matter. If you have to return an item, good luck! Juan Pelaez
Stu
GBAnley Breeze England Flag I ordered two Breeze flags, but for some reason one didn't have the canvas header where as the other received did. Upon requesting an explanation the response was "only some are sent with canvas headers, for testing purposes". Unfortunately this means the flag is not as clearly described, and is likely to have a reduced life. They offered a refund, but I'm not happy with being fobbed off. These are cheap for a reason.
Linda
GBI ordered a flag that was supposed that to be double-side and not made out of picnic plastic material. What i received wasn't polyester fabric I ordered a flag that was supposed to be double-side and made from polyester fabric. What I received was a flag made one side and from thick plastic material like picnic plastic for picnic table and all black on the other side. I couldn't call because there was no phone number on their site. I did message them and now waiting on a response. I want a re-make correctly or a refund.
Johnnie Bethel
GBThee ol "Lost in the mail" excuse. Placed order, got a proof email then afterwards crickets... Finally realizing I haven't received my order, sent an email. Got the nonchalant response and typical excuse the order was lost in the mail. Even though I never received an email stating your order is in processing or being shipped. Only options were refund or wait another 3 weeks for flag. So the order was never processed to begin with! Never again order from this company.