Thrilled!!! Purchased several thousands of dollars in Granite Lanterns and Garden items! Products are fabulous. Amazing customer service. Fast shipping. Very resonable pricing! Very happy customer! I will no doubt be returning!

High End Engraving on Masu Sake Cups! Ordered a bunch of Masu Cups for a bachelor party/wedding and had them custom engraved. It was super easy to work with Eric. They have a really great laser to do wood engraving. While not too large, they turned my order around almost next day without me asking. They also packed my items very well. I highly recommend and will definitely use them again for other Japanese garden items or gifts.

Lantern Ripped/ Pour Packaging I ordered the red 30” paper lantern bc Amazon doesn’t sell that size. I was excited they had it. Definitely a longer shipping process but i was willing to wait since they had the product i wanted. When it finally arrived it came with an extra smaller lantern and a pair of chopsticks as like a little gift which was sweet. But the 30” lantern was ripped in multiple areas. There was nothing protecting it within the packaging. Which is surprising considering it is such a delicate product. I live in New York and it’s such a process to return a product i might just take the loss. I know it will take so much time to get it sent back to the facility and i have no guarantee the next one won’t also be damaged. I’m not angry or want this business to suffer. But i do hope a realistic review can help the company grow and better satisfy future purchasers. The extras were sweet but i would rather have money put into better packing so i get my delicate product safely <3

Japanese Fans I love these fans! I am plagued with menopausal hot flashes, so I keep one in four rooms. They get a lot of use.

EXCELLENT! COULD NOT BE HAPPIER! We purchased four slate planters and had them shipped across country. The crates were solid and the planters were very well packed. The planters arrived in perfect condition. The service by Japanese Style was customized and excellent. We run an architectural practice out of our home.and wanted a particular combination of colors and shapes. Monica was wonderfuL. She had the warehouse send pictures so we could select the patterns and mix of planter shapes to compliment an otherwise boring facade. The planters are beautiful. They convey elegant minimalism. This result was better and less expensive than a remodel.