One of the worst experience in the last… One of the worst experience in the last 2 years. This looks almost like a scam. Ordered a Zodiac pool suction cleaner and got debited on August 15th. Web site indicated that item was available in stock ready to be shipped. After two weeks with no news, contacted the vendor and got told that a manager would look into why things were stuck and call me back. Call never happen.. Called again following day received same story. Again call never happen... Eventually got fed up and called to ask that my order get cancelled and refunded. Clerk told me she understood and that she cancelled my order and that I should receive an e-mail confirmation and see the credit on my account 4-5 working days later. After 7 days with no e-mail and no credit decided to fill a complaint with my bank to dispute the transaction. The $50 I was planning to save with doing with business ended up costing me a nightmare... Avoid this vendor they are not honnest

BUYER BEWARE!! BUYER BEWARE!!! I ordered a large pool float ($70) which was advertised to ship the same day. The float did not ship until two weeks later. Upon receiving the pool float I noticed it was stained in several spots. I decided to fill it up anyway because stains don’t really affect the performance however there was a HUGE hole in the float causing it to deflate within 5 minutes. It all made sense..the stains, the taped box and the taped bag the float was wrapped in - this was a damaged returned item that Aqua Supercenter sent me. I contacted Aqua Supercenter several times asking to return this item for a refund since it was defective and they never responded. PLEASE DO YOUR RESEARCH BEFORE SPENDING YOUR HARD EARNED MONEY HERE. This business sells damaged items to consumers at normal retail prices and is also unresponsive once they have your money.

Scam - Literally stole our money and TOLD us they did. We have proof. Scam. They are not listed on the BBB as they claim with this statement. "Leaders in Pool Supply Over 1 million customers. BBB A+ rated since 2004" Additionally, they never shipped our order and sent us an email saying their merchant services never paid them so they can't refund us. Seriously...I have the emails. HUGE scam. They're still selling things even though they told us they can no longer buy merchandise from suppliers because $500,000 was stolen from them.

Just terrible Just terrible. Cannot believe I didn't read the reviews first. I ordered a garden hose adapter for my pool pump and 5 weeks later I still haven't gotten it. Their online 'ticket' process was worthless, and after multiple tries I finally got someone to answer a phone call. They tell me they'll send it next week but I'm not getting my hopes up.

Worst experience with this company… Worst experience with this company buyer be ware no clue how they are still in business. Stay away never shipped never refunded.