Service Review Had the pleasure of meeting Jerry Shimko today and having him update my system. He did a wonderful job and was very knowledgeable and informative. Highly recommend.

the best experience i ever had with an alarm system installer. installer arrived on time and was both experienced and personable. he explained what he was doing and took time to explain the system changes and put the app on my cellphone. we did the e=signatures but experienced a small problem at one point where it did not upload etc. He called your office person who did a great job asking me the questions etc. i am very impressed with the updated system and the new ability using the cellphone to view the system etc. i have had several alarm companies since 1992 when we moved here. due to mergers etc. we decided to switch because of price increases. glad i did.

Amazing System I just got an alarm system installed in my home 2 days ago here in AZ and I’ve just got to say, WOW! Incredible features that I absolutely love. The solar cameras are my favorite feature by far. Sean, my sales rep, was knowledgeable and kind as well. Thanks Safe Home!

Gary and William are the best all… Gary and William are the best all around! They make us feel like family and safe! If we need anything they are always here! The product is great! Will stay faithful to the company because of the service!

Customer Support lacking Salesperson and local installer were great. Sale was a bit rushed, but overall fine. After the sale customer support is limited. Never actually able to speak to a human who could or would help. They may have 24 hour monitoring, but tech support is via phone messages and “support tickets” at their convenience, not the customers. If the installation technician had not given me his number I would have been sunk. He made extra effort and even he could not resolve one issue. They also failed to inform me that the app you must download is not fully supported and I still had to call to have my personal alarm schedule changed. Not a fan, should have stayed with Vivint.