I received excellent customer service… I received excellent customer service over the phone from Sharon. She was able to add parts to my order to insure that the product that I ordered was going to be able to pick up my walnuts. I also appreciated the follow up email from Doreen with helpful videos.

You Need This If You Have Even ONE Sweetgum e Honestly one of the best purchases of the year. Does what I needed it to do. Saved me from cutting down four beautiful trees out of frustration. The order process was fantastic. Easy to figure out what I need. Easy and innovative way to track shipping progress. Seriously impressed with the use of modern technology. Arrived within 3 days. Super easy to assemble. Worked immediately. I love how easy it was to empty the basket. Awesome experience!

36” pull behind roller has far exceeded… 36” pull behind roller has far exceeded our expectations. Pulled in over 600 pounds of pecans so far this season ~200 pounds of meat after shelling and cleaning. It does pick up debris, but that’s on us for not being as diligent as we could with prepping the picking and wanting to keep our grass and have the pecans.

Effective but poor quality I have a 36" Push Harvester Pros: -Definitely picks up pinecones -Baskets are easy to empty -Overall easy to use and makes picking up a lot of pinecones very a quick process Cons: -Very poor quality; green tines bend easily and the black "forks" will snap off and get lost -Very expensive, especially since it's so low quality -Frequently jams. Jams are easy to fix, but can really slow down the process. -Baskets are very small and fill up extremely quickly. Overall, if you have a ton of pinecones in your yard, this product will make your life much easier. When everything works correctly, it is truly impressive to see how many pinecones it can pick up in a relatively short time. It is ridiculously expensive, though, and rather cheaply made. I could excuse many of the defects if it were more reasonably priced. As it stands, we've been using this one for only 2 years and will most likely only get one more summer out of it. It's going to be a tough decision as to whether we're willing to fork out another $700+ to replace it.

Confusing model naming, FANTASTIC PRODUCT! A little confusion over receiving the right model. Would appreciate more transparency on models that share their brush designs. I received the macadamia nut harvester when I ordered the sweetgum, but was informed they are the same. Website should make this clear to avoid confusion. Besides that, this thing is AMAZING. I have so many terrible memories of raking bagging gum balls as a child, but this machine made it almost fun! For real, get one if you have gum balls, I only wish I had splurged for the larger size.