Surety

3070 Riverside Dr. Suite 115, 43221, Columbus, United States
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5.00
Based on 12 Reviews

5

100.00%

4

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About Surety

Open. Authentic. Privacy first. These are the virtues that drive everything we do. Where other security companies tend to keep you in the dark about how your system works and what’s behind the curtain, we delight in telling and showing you exactly how it all works. Our ultimate goal is to help you understand your system inside and out, so that you can have greater control and solve any problem if and when something is amiss.

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Curt Collie
GB

The only provider to go with, period! I've had quite a bit of experience with security providers, and Surety is by far the best that I've encountered. They are the third monitoring service that we have used for our home, and we are customers for life! This is a DIY alarm service, which basically means that you install the system yourself. Do not be intimated by this. Installing a wireless security system is much easier than many think. If you run into any issues, the friendly and knowledgeable techs at Surety will guide y through step by step. Anytime you have a question or an issue, you'll get a very quick response. You also own your system and are not locked in by any contracts. They use Alarm.com which is the exact same platform that ADT, Brinks, and thousands of other providers use. To save money, I purchased all of my equipment on ebay. That brings me to another positive about Surety; you don't have to buy the equipment from them. If you do choose to buy equipment from them, they have an optional zero interest payment plan, spread out over 12 months. Now for the best part, plans range from only $6 to $29 dollars per month! We have the $29 package. This includes the monitoring (system has it's own cellular connection), home automation, and the security cameras. The home automation has too many features to list, but you can see a breakdown of each plan at their website, suretyhome Go with Surety!

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Grace J.
GB

Wish I'd switched to them sooner! I had a system I liked, but a provider that I didn't. I found Surety online after looking for alternatives near the end of my contract, but I wasn't sure if I would need someone to physically help me with it, as my old company made everything seem really complicated. Since it was month to month service, I decided to give it a try, and I'm so glad that I did. They've made it easy, been there if I have questions, and I'm saving a ton, too. Last week I added a plug in smart module, and set up the on/off schedule I wanted for the light I plugged into it, and adjusted my call list without having to talk to anyone or let anyone into my house. It's a huge improvement to be able to make changes on my own when I want to make them. And again, I'm saving a ton, too. Wish I'd found them before I signed that 3 year contract!

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Holly Jameson
GB

Love this service! They say it is service the way it should be, and it is! Thank you for the fantastic way you do business!

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Jim Pearson
GB

Tremendous Service and Support for many years I have been a customer for 7+ years and through that time I have had changes in residences and upgrades to systems. Surety ALWAYS has the answers to my questions and I am up and running in no time. I couldn't recommend them more. (I was not paid or compensated in any way for this review.) I know it is hard sometimes to trust on-line companies and reviews. All I can say is Surety has protected my homes for seven years and has been there for all my needs.

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Marty Weems
GB

Great customer service Great customer service! Thank you! It was the Ultimate!

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