Surety

3070 Riverside Dr. Suite 115, 43221, Columbus, United States
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5.00
Based on 12 Reviews

5

100.00%

4

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3

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About Surety

Open. Authentic. Privacy first. These are the virtues that drive everything we do. Where other security companies tend to keep you in the dark about how your system works and what’s behind the curtain, we delight in telling and showing you exactly how it all works. Our ultimate goal is to help you understand your system inside and out, so that you can have greater control and solve any problem if and when something is amiss.

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Binh Nguyen
GB

Surety is an awesome home security… Surety is an awesome home security company! They have no long term 3 year, $50/month contracts with no marked up, overpriced $200 alarm sensors like those other big-name companies. They also sell the door/motion sensors for around $20-35 that you can easily install yourself that are the same as those $200 sensors. Service is all month to month, but their help is outstanding. They showed me how I can sign up with service from them with an alarm.com account within minutes. I had all kinds of questions, that they answered to get me setup. So far, I am extremely impressed with them!

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Jeremy L.
GB

Surety Home Biggest pros: -Not locked into a long-term contract -Comically low prices and plans customized to your needs -Staff is knowledgeable and responds quickly -100% online communication -Not a scam to scrape for your data like most of the big names in DIY home security and automation

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Dave Macy
GB

This is the security company of the future This is the best-kept secret in the industry. If you have ANY level of electrical know-how you'll have a better experience with them than the big boys. You can customize everything and they'll walk you through it and you'll get your equipment and service at a fraction of the cost. We needed a new system that would talk to our existing sensors because we couldn't afford new ones; they not only identified what our old sensors were without even visiting the house, but got us a solution that actually used our old sensors more effectively and allowed us to add on components (like our garage door) that we didn't have before. Their staff will go to great lengths to make sure you're satisfied and have a wealth of knowledge. I just hope they don't lose that level of customer support as they get bigger!

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Stephen L.
GB

We have been customers for over 3… We have been customers for over 3 years. Great prices and honest. Technically excellent. I wish I had switched to them earlier.

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Grace J.
GB

Wish I'd switched to them sooner! I had a system I liked, but a provider that I didn't. I found Surety online after looking for alternatives near the end of my contract, but I wasn't sure if I would need someone to physically help me with it, as my old company made everything seem really complicated. Since it was month to month service, I decided to give it a try, and I'm so glad that I did. They've made it easy, been there if I have questions, and I'm saving a ton, too. Last week I added a plug in smart module, and set up the on/off schedule I wanted for the light I plugged into it, and adjusted my call list without having to talk to anyone or let anyone into my house. It's a huge improvement to be able to make changes on my own when I want to make them. And again, I'm saving a ton, too. Wish I'd found them before I signed that 3 year contract!

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