Dave Macy
GBThis is the security company of the future This is the best-kept secret in the industry. If you have ANY level of electrical know-how you'll have a better experience with them than the big boys. You can customize everything and they'll walk you through it and you'll get your equipment and service at a fraction of the cost. We needed a new system that would talk to our existing sensors because we couldn't afford new ones; they not only identified what our old sensors were without even visiting the house, but got us a solution that actually used our old sensors more effectively and allowed us to add on components (like our garage door) that we didn't have before. Their staff will go to great lengths to make sure you're satisfied and have a wealth of knowledge. I just hope they don't lose that level of customer support as they get bigger!
JONATHAN PACE
GBI now have 3 accounts with Surety I now have 3 accounts with Surety for 3 different properties. Really enjoy everything about Surety - their equipment costs are reasonable and their monthly costs are competitive. I can use a single app to manage 3 locations. I also love how easy it is to install their alarm system yourself. Highly recommend to anyone who is a DIYer. Comparable alarm system companies wanted $1000s in equipment costs and double the monthly monitoring service fees. Can't beat Surety for their price!
Stephen L.
GBWe have been customers for over 3… We have been customers for over 3 years. Great prices and honest. Technically excellent. I wish I had switched to them earlier.
Grace J.
GBWish I'd switched to them sooner! I had a system I liked, but a provider that I didn't. I found Surety online after looking for alternatives near the end of my contract, but I wasn't sure if I would need someone to physically help me with it, as my old company made everything seem really complicated. Since it was month to month service, I decided to give it a try, and I'm so glad that I did. They've made it easy, been there if I have questions, and I'm saving a ton, too. Last week I added a plug in smart module, and set up the on/off schedule I wanted for the light I plugged into it, and adjusted my call list without having to talk to anyone or let anyone into my house. It's a huge improvement to be able to make changes on my own when I want to make them. And again, I'm saving a ton, too. Wish I'd found them before I signed that 3 year contract!
Jim Pearson
GBTremendous Service and Support for many years I have been a customer for 7+ years and through that time I have had changes in residences and upgrades to systems. Surety ALWAYS has the answers to my questions and I am up and running in no time. I couldn't recommend them more. (I was not paid or compensated in any way for this review.) I know it is hard sometimes to trust on-line companies and reviews. All I can say is Surety has protected my homes for seven years and has been there for all my needs.