Great Product with a Few Kinks to Work Out The product installs easily, and it's kind of amazing to watch it in action. The app seems "buggy", however, and I had to try many, many times to connect the bridge to the app, despite following the directions carefully. I'm still not sure what was different the time it finally connected. I must have timed out and hit 'refresh' 30 times before it worked. Overall, it's a very nice addition to the suite of smart home products that I'm connecting to my Alexa devices. I ordered one just to test it out, and I've already decided to order two more units. I was very happy to know that I don't have to recalibrate the upper and lower shade position each time I charge the battery. I'm sure these products will be refined over time. Since they are rather pricey, I hope Ryse will offer a substantial discount to current customers when they eventually release the next generation of smart shade devices.

Perfect purchase to elevate your home/office This smart shade has elevated my home in ways I didn't think were possible! Something so simple has definitely made my mornings smoother. Now I have one less thing to worry about when I wake up. And the best part is that you can do it from the convenience of your phone if you'd prefer to. Or with just a click of a button on the device. Special shout out to RYSE for creating such an incredible product.

Absolutely nothing worked and your… Absolutely nothing worked and your solution was to buy a 120 tool. All of my shades are now broken or had to be reassembled. Horrible product.

I'm so happy with my Ryse Smart Shade… I'm so happy with my Ryse Smart Shade and Battery Pack! Upon setting it up, I had a bit of struggles properly lining it up with my blind beads, but after playing around with it, I was able to set it up no problem. You just have to make sure the beads are being pulled taught by the smart shade. One of the best things I've done to upgrade my apartment!

Worked fine, then broke. My Ryse smart shades worked great for a month then the plastic sprocket cracked. I've messaged customer service for a replacement part and we'll see how quickly this gets resolved and whether the next one lasts longer... So far, it's only been about 24 hours since I messaged customer service. Will update progress as I go. I'm hoping they send me multiple replacements (they can't be that expensive) so I can quickly replace if this happens again. Update 2024-01-18: They said they'd ship me a few replacement parts. I haven't received shipment info yet. Will update... Update 2024-01-20: Got my tracking number. Final Update: Got the parts. They sent a bunch of extra ones which I appreciate. The device is working now. Will update if it breaks again.