10/10 look no further -

Absolutely nothing worked and your… Absolutely nothing worked and your solution was to buy a 120 tool. All of my shades are now broken or had to be reassembled. Horrible product.

I'm so happy with my Ryse Smart Shade… I'm so happy with my Ryse Smart Shade and Battery Pack! Upon setting it up, I had a bit of struggles properly lining it up with my blind beads, but after playing around with it, I was able to set it up no problem. You just have to make sure the beads are being pulled taught by the smart shade. One of the best things I've done to upgrade my apartment!

Worked fine, then broke. My Ryse smart shades worked great for a month then the plastic sprocket cracked. I've messaged customer service for a replacement part and we'll see how quickly this gets resolved and whether the next one lasts longer... So far, it's only been about 24 hours since I messaged customer service. Will update progress as I go. I'm hoping they send me multiple replacements (they can't be that expensive) so I can quickly replace if this happens again. Update 2024-01-18: They said they'd ship me a few replacement parts. I haven't received shipment info yet. Will update... Update 2024-01-20: Got my tracking number. Final Update: Got the parts. They sent a bunch of extra ones which I appreciate. The device is working now. Will update if it breaks again.

Works well and simple! -