The simple gesture won my loyalty A company that sends hand written thank you notes, follows up with great emails about your order and ships/delivers on time earns my respect and my loyalty!

Zero Waste Outlet for the all around WIN I really appreciate Zero Waste Outlet! They offer great products, and they offer bulk pricing which helps with my budget! I just stocked up on their not-paper towels, cotton swabs, dental floss, and lip balm. The lip balm instantly became my new favorite, though should really try it! I love the Lavender Earl Grey scent.

So much care & effort placed. So much care & effort placed. Informational cards, hard written notes, a personal email to ensure I found everything okay. Felt like I was shopping in-store, not online. Thank you for all the attention, and for also honoring the native lands your products come from by naming them in your cards.

Good products and prices, fast delivery Exceptionally fast delivery! Prices are better than Amazon, but with the convenience of using Amazon Pay! Nice range of enviro-friendly products. Everything I bought was good quality. Came nicely packaged in an appropriately sized box with no stupid plastic "airbags" or other junk you often get with online ordering.

Great company, great for the environment The products are amazing - excellent quality. I found their website when looking for plastic free products that also don't mail with any plastic. The prices are great too. Their customer service is excellent. I accidentally ordered twice and the owner contacted me immediately and sorted it right away.