customerRobert Eyde
GBGreat experience,the Company really is… Great experience,the Company really is doing what they say the do and in a expedited way.Jessy and Grace are excellent in what they do.
customer
AUJessah is a great person to work with Jessah is a great person to work with. She always answers my emails and gives me good quality advice. Snap Mailbox has a great business culture.
Jenn
GBGreat customer service I contacted a Snap representative to help fix a problem, my reps name was Jessah. Totally awesome to work with. The steps I needed to take were very clear and the help Jessah gave was quick and easy. I love working with great people 😌
Isuru ABey
LKTop Notch customer service Top Notch customer service, pricing is bit higher than other competitors but it's totally worth it, Highly recommended
j stik
GBAbsolutely horrible virtual mailbox… Absolutely horrible virtual mailbox service! They work as a required add on paid service with Swyft which is equally poor. After you’ve finally had enough of their slow response time and lack of functionality you have to first email a request to cancel then wait for a call back to go through a two tiered process to try and cancel the service. During the process they will first offer to come down in price to $14.99 per month then when your cancellation gets escalated to the next tier they will offer $9.99 per month and try and convince you to keep the service for personal use since their business level use failed. Then they will put you on a series of holds and eventually tell you they can’t cancel you because the address they have on file (theirs) is your official business address. Ultimately you will have to dispute the charges with your credit card issuer. I would encourage you to file complaints at the state and federal level to prevent other from having to go through this scam.