Small hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *

I had ordered mice repellents I had ordered mice repellents. I was disappointed in the product. I was impressed with the company they addressed the issue. Offered solutions. And followed through on our resolution. I would absolutely order from them again as I am a huge fan of their Mosquito TNT! Hats off to this company for their amazing customer service and their belief in the product they sell.

Great service, customers for life! We have been buying Mosquito TNT for many seasons now. We are in Florida and the mosquitos out here are terrible. Plus a creek runs across our back property line. The tnt is significantly effective for us. On our last refill, I tried to order the new roofs for the buckets but wasn't able to enter any message before checkout. I reached out to the help desk and they promptly helped me out with free shipping and extra goodies. Thank you so much to the Tougher Than Tom team. One of the best pest control products matched with excellent customer service!

I feel like a buffet for mosquitoes…no more! Every summer I feel like a Buffet for the mosquitoes when I walk outside. It’s so annoying. I can’t even enjoy sitting outside in the morning having a cuppa coffee without feeling like I’m losing a pint a minute. I decided to give these a try and much to my amazement, surprise, and delight, they really work. So, if you or a loved one has issues with mosquitoes, I would recommend getting these, they actually really do work.

This product is absolutely useless This product is absolutely useless. We have less than .5 acre lot, hung all 4 containers even though according to their claim, 4 provides coverage for an entire acre. As soon as we walk into our yard we are swarmed by mosquitoes just as we always have been. Don’t waste your $, totally absolutely USELESS! Update: in reply to your response, I ordered thru Facebook. I requested a refund through their purchase guarantee because I did try to reach out to you via email and all measures available to me and you do not reply to your customers. I received my refund ONLY because I ordered thru Facebook and my purchase was protected through their platform. Your customer service is nonexistent.