Great service, customers for life! We have been buying Mosquito TNT for many seasons now. We are in Florida and the mosquitos out here are terrible. Plus a creek runs across our back property line. The tnt is significantly effective for us. On our last refill, I tried to order the new roofs for the buckets but wasn't able to enter any message before checkout. I reached out to the help desk and they promptly helped me out with free shipping and extra goodies. Thank you so much to the Tougher Than Tom team. One of the best pest control products matched with excellent customer service!

Order was good I placed an order, 7/20/23. the usps returned it claiming the address was invalid. So 7/26/23,the rep said she'd send another order, and to expect abt 7 days to arrive.Today (8/13/23) i still have not seen my order. I'm starting to think I've been scammed. UPDATE: the package arrived and the perfect at tougher than tom were gracious enough to do me a favor, for the inconvenience. 👍👍

Mice eliminator pouches work We purchased the Mice eliminator pouches and they work. We live next to an open field and thankfully we have controlled the Voles and mice. We put the the packets in the garage during the fall and winter mouth. We have never seen any mice in our garage or anywhere in the house. We also, purchased the reactivate spray to refresh the pouches. I recommend the mice eliminator pouches.

No refills available any time soon. The mosquito repellent worked well. Buyer beware because the company does not have refills. The company hasn't had any for months and aren't sure when they will receive the product. I was told its not mosquito season. In Florida, mospuito season is 365 days a year. Great. Now I have little bucket that are useless.

Small hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *