MK- X
GBOrder was good I placed an order, 7/20/23. the usps returned it claiming the address was invalid. So 7/26/23,the rep said she'd send another order, and to expect abt 7 days to arrive.Today (8/13/23) i still have not seen my order. I'm starting to think I've been scammed. UPDATE: the package arrived and the perfect at tougher than tom were gracious enough to do me a favor, for the inconvenience. 👍👍
Caren Love
GBThis product is absolutely useless This product is absolutely useless. We have less than .5 acre lot, hung all 4 containers even though according to their claim, 4 provides coverage for an entire acre. As soon as we walk into our yard we are swarmed by mosquitoes just as we always have been. Don’t waste your $, totally absolutely USELESS! Update: in reply to your response, I ordered thru Facebook. I requested a refund through their purchase guarantee because I did try to reach out to you via email and all measures available to me and you do not reply to your customers. I received my refund ONLY because I ordered thru Facebook and my purchase was protected through their platform. Your customer service is nonexistent.
Henry
GBAmazing results beats skepticism I have to say I was a little skeptical until I received my pouches and threw them outside in an area where rats had been seen hiding. They immediately scattered and have not returned. It is amazing how a scent that is so pleasant to humans is such a deterrent to rodents.
Stephanie Jaghab
GBSmall hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *
Colleen
GBThis really worked for me. This really worked for me. I live in Wisconsin and the mosquitoes are very bad here. I was totally protected and was able to enjoy being outdoors and in the woods for the first time! I have such sensitive skin, I've never been able to use other products, so I've always been either stuck inside or miserable and bitten up. Thank you for your wonderful spray!