Above and beyond customer service. This company is doing very well. I now have 80 of the mouse deterrent packets, and I had ordered two of the liquid spray bottles for recharging the packets. The first two had faulty spray caps on top, and customer service wanted to replace those with two complete new bottles. It was not necessary as I only needed one that I could change between the two original bottles, but they replaced the entire order. I was surprised, and more than thankful.

This product is absolutely useless This product is absolutely useless. We have less than .5 acre lot, hung all 4 containers even though according to their claim, 4 provides coverage for an entire acre. As soon as we walk into our yard we are swarmed by mosquitoes just as we always have been. Don’t waste your $, totally absolutely USELESS! Update: in reply to your response, I ordered thru Facebook. I requested a refund through their purchase guarantee because I did try to reach out to you via email and all measures available to me and you do not reply to your customers. I received my refund ONLY because I ordered thru Facebook and my purchase was protected through their platform. Your customer service is nonexistent.

No refills available any time soon. The mosquito repellent worked well. Buyer beware because the company does not have refills. The company hasn't had any for months and aren't sure when they will receive the product. I was told its not mosquito season. In Florida, mospuito season is 365 days a year. Great. Now I have little bucket that are useless.

Last year the mosquito repellant… Edit: the company reached out and is trying to help, which I really appreciate! Hope it works again! Last year the mosquito repellant worked. This year, nothing. I have seven containers hanging around the perimeter and mosquitos are worse than ever. The solution this year just didn’t work. Or I have crazy mosquitos!!!

Small hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *