Stephanie Jaghab
GBSmall hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *
rmarsilio
GBRodents begone I live in an inner city row home and mice are a constant problem living inside the walls separating the homes. They can enter through any defect, crack or hole in the walls. Tougher Than Tom has kept them from finding a route to enter our home.
Pierre St. Marie
GBAbove and beyond customer service. This company is doing very well. I now have 80 of the mouse deterrent packets, and I had ordered two of the liquid spray bottles for recharging the packets. The first two had faulty spray caps on top, and customer service wanted to replace those with two complete new bottles. It was not necessary as I only needed one that I could change between the two original bottles, but they replaced the entire order. I was surprised, and more than thankful.
Natalee N - Charleston, SC
GBI feel like a buffet for mosquitoes…no more! Every summer I feel like a Buffet for the mosquitoes when I walk outside. It’s so annoying. I can’t even enjoy sitting outside in the morning having a cuppa coffee without feeling like I’m losing a pint a minute. I decided to give these a try and much to my amazement, surprise, and delight, they really work. So, if you or a loved one has issues with mosquitoes, I would recommend getting these, they actually really do work.
Sarah Tkach
GBI had ordered mice repellents I had ordered mice repellents. I was disappointed in the product. I was impressed with the company they addressed the issue. Offered solutions. And followed through on our resolution. I would absolutely order from them again as I am a huge fan of their Mosquito TNT! Hats off to this company for their amazing customer service and their belief in the product they sell.