Small hiccup I had an issue one set of my containers did not have holes on the lids I reached out several times and finally got a response. * customer service reached out and will be remedying the problem. Apparently lids have holes in them to hold the wire mine did not. Impressed with how customer service did handle the situation. Might I make a suggestion? . Instruction pamphlets have a font maybe size 5! Even with magnification barely legible. Company also has a product that deters mice. That product does appear to be working so I am giving 3 stars to the company *

Order was good I placed an order, 7/20/23. the usps returned it claiming the address was invalid. So 7/26/23,the rep said she'd send another order, and to expect abt 7 days to arrive.Today (8/13/23) i still have not seen my order. I'm starting to think I've been scammed. UPDATE: the package arrived and the perfect at tougher than tom were gracious enough to do me a favor, for the inconvenience. 👍👍

I had ordered mice repellents I had ordered mice repellents. I was disappointed in the product. I was impressed with the company they addressed the issue. Offered solutions. And followed through on our resolution. I would absolutely order from them again as I am a huge fan of their Mosquito TNT! Hats off to this company for their amazing customer service and their belief in the product they sell.

TNT is a game-changer for anyone who… TNT is a game-changer for anyone who loves spending time outside! We live in an area with lots of mosquitoes, but since we started using this product, we can finally enjoy our yard without getting bitten. The customer service was fantastic, and the shipping was quick.

Rodents begone I live in an inner city row home and mice are a constant problem living inside the walls separating the homes. They can enter through any defect, crack or hole in the walls. Tougher Than Tom has kept them from finding a route to enter our home.