Simple process Simple process, all worked really well. Really great support for difficult customers like me who live in multiple countries! Would be using again.

Great service Just won an auction and customer service was super helpful throughout the process. They replied back immediately through email. Even when my Fedex was stuck in Italy, they contacted Fedex to see what has happened. The product also arrived as described and looked great.

Fantastic Customer Service We ran into a very difficult situation where, without details, we were bound by a difficult outcome due to a third-party. Martina Vitale was the person who made sure everyone would end up okay, even though she was given a bad situation. She made it better and I continue to bid here because of Martina.

Used CharityStars for the first time… Used CharityStars for the first time and everything went perfect. First contact to the actual experience was excellent. Leonardo kept us informed and ensured our invitations to the fashion show were received at our hotel when we arrived. Thank you, Leonardo.