Something unknown occurred that delayed… Something unknown occurred that delayed my receipt of the item for over 2 1/2 months. Upon contacting the store, a replacement was made and shipped in good order and time. The only other complaint I have is that I remember the mailbox being a combination of copper and bronze. The item I received is ONLY copper and not as attractive and eye-catching as I recall the original item to be. Overall I am satisfied, yet I am disappointed that it does not match what I recall from my original viewing and expectations. Louis Randall "Randy" Almond

I want to give 1 star for customer… I want to give 1 star for customer service and 5 stars for the light fixture. I'll settle for 2 stars. I ordered my slatted light fixture along with the 2, 2700 K, omni-directional, warm white light bulbs that were recommended. These were an additional $20 for 2. I received the fixture in about 6 weeks, without the light bulbs, and then spent the next 3 weeks emailing and phoning trying to get the bulbs sent. I finally got the bulbs and instead of the 2, 2700 K, warm white, omnidirectional bulbs I was sent 4, 5000 K, LED bulbs, not omnidirectional. These are bright bluish, daylight white and totally unusable in the outdoor fixture or anywhere else in my house I'm totally fed up and wish I had never heard of Lightcrafters!

Another fantastic purchase from Lightcrafters! This is my second purchase from Lightcrafters and again I am blown away by the quality of craftsmanship and the beauty of the piece. The raw copper works well with our other lights and copper gutters. The lighting is perfect for our outdoor shower! It is wonderfully satisfying to find Kent at Lightcrafters hand crafting products in Austin Texas. It is a pleasure to support small companies like this putting out such quality work!

Extremely pleased with the transaction Extremely pleased with the transaction, everything from the personal callback to the quick shipment. Will do additional business with them. Only weak point is the buyer feedback section. This is the forth try at giving feedback. If I wasn't so pleased, I would have given up after the second try.

Stunning & Unique Absolutely love the fixtures. If you are looking for something unique, with great quality and super friendly customer service, look no further. Kent went extra mile sending me pictures of different finishes to help me with the choices. I got two stacked ziggurat and two translucent wall cone lights and they are absolutely stunning. Thank you Lightcrafters Team!