I had nothing but positive experiences… I had nothing but positive experiences working with Lightcrafters. They answered all of my many email questions very thoroughly, and it's so wonderful to support small businesses, rather than huge corporations! The sconce we ordered came just as expected. It's beautiful and we can't wait to put it up on the wall....once our remodel job is completed. Much gratitude to Lightcrafters!

Great Product Quality product that is very well built and “lights up” the room both literally and aesthetically

I want to give 1 star for customer… I want to give 1 star for customer service and 5 stars for the light fixture. I'll settle for 2 stars. I ordered my slatted light fixture along with the 2, 2700 K, omni-directional, warm white light bulbs that were recommended. These were an additional $20 for 2. I received the fixture in about 6 weeks, without the light bulbs, and then spent the next 3 weeks emailing and phoning trying to get the bulbs sent. I finally got the bulbs and instead of the 2, 2700 K, warm white, omnidirectional bulbs I was sent 4, 5000 K, LED bulbs, not omnidirectional. These are bright bluish, daylight white and totally unusable in the outdoor fixture or anywhere else in my house I'm totally fed up and wish I had never heard of Lightcrafters!

Something unknown occurred that delayed… Something unknown occurred that delayed my receipt of the item for over 2 1/2 months. Upon contacting the store, a replacement was made and shipped in good order and time. The only other complaint I have is that I remember the mailbox being a combination of copper and bronze. The item I received is ONLY copper and not as attractive and eye-catching as I recall the original item to be. Overall I am satisfied, yet I am disappointed that it does not match what I recall from my original viewing and expectations. Louis Randall "Randy" Almond

Sky and team are fantastic Sky and team are fantastic. Excellent product and service. 5 Stars all around!