SCAM - DO NOT ORDER I waited 20 days for tm delivery that never came. I was THEN told they are not sending it. They are hoping you don't track your purchases so they can take your money. Just use chewy.

Ordered in the past and received my… Ordered in the past and received my product promptly . I made a large order on 5-25-22. Product was shipped on the 27th, Got free shipping and a tracking #

SCAM ALERT - I placed an order 5 days ago and still… I placed an order 5 days ago and still appears as "on hold". Paypal transaction was already posted in my account, to my surprise instead of the name of the business an individual name appeared (Yasmira Soto). I've tried calling Gresbendmart using their only support phone number and it's a google line as opposed to a regular line. In other words, calls can be filtered depending on who's calling. Not once have I been able to get an answer on the other phone. I've also tried reaching out to Gresbendmart through their website's chat but I finally gave up after multiple attempts realizing is just an intake form you're filling out with more of your details and no one there will be on the other site to chat. Last, I reached out via email and got a response next day around midnight (Eastern time) to get an update on the status. I was told it shows "on hold" because their system defaults to that status when they are waiting for a tracking number. I replied within minutes of receiving the email asking for an estimate on the delivery time or shipping time and didn't get another response. I would not recommend anyone risking their money for a small discount vs regular pricing. Update 5/17: 10+ days have passed since I placed the order and still haven't gotten a response. I got a response via email but only to ask me to continue to wait a few more days for a tracking number. Update 5/19: I've been following up asking for a shipping/tracking number since they replied a week ago that the order had been processed but were waiting on info from the shipper. Today, I got a final response to my email contradicting themselves and saying that the order is going to take longer than expected to process (opposite to what they had said) and that because of it they will be refunding me the money (freeing up the charge via PayPal that hasn't gone through). I would recommend to anyone thinking about saving a few dollars buying through this website, to not do it. I believe this to be a scam that would take advantage of those that may not stay on top of things

I usually order my dog food from Chewy… I usually order my dog food from Chewy but found their prices to be much cheaper. My delivery came as expected. Then I got a strange email saying their payment agent actually refunded my $$ for the dog food and they were sending me an invoice to my PayPal to reimburse them. I did get the request, but it's not from their company but from Yasmira Soto and different address than the company. I immediately thought this was a scam. I repeatedly asked who Yasmira Soto was but was never told. I tried calling the company but when it picks up, it doesnt answer with the company name and there is no way to talk to anyone. I have never had a company accidentally refund my money paid. I don't remember what method I paid through but it wasn't through PayPal because I didn't see a refund from them. Anyhow, the whole thing is so strange. They have repeatedly asked me to pay the PayPal invoice but I told them, I will move forward when I see a refund mistake on my end. I don't know if this is a scam to get more $$ out of me or what.

I bought a lawnmower but my dad decided… I bought a lawnmower but my dad decided he didn't want 6 hrs later gresbendmart cancelled the order as my request. They were so prompt. I have never had a better experience. Customer support is amazing. Thank u for making this transaction so easy. Very satisfied customer. Sue m...