Trying their best to do their best They always try their best to do their best. They offer a product that many dream about and a few attempt DIY projects of. To be able to experience a product like theirs is unprecedented and no other company anywhere else in the world does what they do. Depending on where you live, issues with shipping such as deliveries or even handling and care of your package can go sour.. but it isn't Lamplanet's fault. They are awesome

I bought a Death Star from Star Wars 3D… I bought a Death Star from Star Wars 3D effect lamp, that arrived perfectly on time and perfectly packaged. I was for a birthday gift, and I must say it was a complete success. Very happy with the lamp and the purchasing process. Fully satisfied ^^

This company is a mess This company is a mess. I placed two orders in early December and was told it shipped about a week ago; it's now January 19 and neither order has arrived. Even worse, the shipping info they provided hasn't been updated in over a month. Their customer service offers only lame platitudes ("be patient") rather than actual info. Never, never purchase anything from this company.

DO NOT BUY ANYTHING DO NOT BUY ANYTHING I ordered 2 lamps, the quality is pure garbage. Im not even hating, it is literally ready for trash. Signal receiver broken, figure has scratches all over it, figure cant even stand on the platform, platform was falling apart so i had to glue it together and this pitiful company doesnt take the lamps back. UPDATE (Answer to Lampplanet's answer): How dare you assuming me of beeing so mentally disabled, that i cant tell if these are scratches or figure features? The scratches ARE scratches, the figure is FULL of them, the paint is scrubbed at some points,i have sent you photos back then when i wanted this trash to be refunded. Oh, wise Lampplanet, i had to put the figure INTO the holes? Thank you Sherlocks, i thought it was gonna stand with some magical power build inside the platform :o Of course i put it into the holes. It still keeps falling to the left or right. UPDATE 2: Funny, as soon as it goes public, they change their mind. You didn't care at all and didn't give me a refund when I reported those issues, why would you now? UPDATE 3: As expected, they replied to my email that this right here is me with "hi, this is Britney, I'm taking over emails from now on" and then straight ignored my request for 3 weeks by now. Do not buy, pitiful company. UPDATE 4: I still didnt get anything.

Lamplanet always da best :) Lamplanet has always been cordial, even when I misunderstood deals and such. They were respectful and always responding in a speedy manner. The products Ive recieved over the years, are of high quality and have always been delivered on time. Those who are dissatisfied with the delivery time on the products from an overseas company are obviously unaware of the amount of inspections packages go through while being exported and recieved by the U.S. and honestly whoever isnt satisfied with Lamplanets actions...must be apart of Frieza's Army!!!!