Always received great product very… Always received great product very happy. And despite the damage one of my lamps received in transit they replaced it free.

Lamplanet is one of those companies… Lamplanet is one of those companies that restores your faith in companies and humans in general. They have a dedication to their craft and bend over backwards to make sure everything is not only in order but above any expectations you may have for the quality of a product or cusomter service. I love their stuff, their prices, their style, their corporate structure and their marketing- which really is an incredible feat in this day and age!

Product looks nice Product looks nice. Pretty much as described. Sadly, the pins used to pin the led to the rest of the lamp don't work too well. Sometimes, I leave the lamp alone for days and the next time I try it the led is just moving around inside the contained. I would give the lamp 5 stars but the above is very annoying. Plus, on top of that I've been recieving annoying email from the company asking to write a review or purchase more lamps.

This company is a mess This company is a mess. I placed two orders in early December and was told it shipped about a week ago; it's now January 19 and neither order has arrived. Even worse, the shipping info they provided hasn't been updated in over a month. Their customer service offers only lame platitudes ("be patient") rather than actual info. Never, never purchase anything from this company.

Trying their best to do their best They always try their best to do their best. They offer a product that many dream about and a few attempt DIY projects of. To be able to experience a product like theirs is unprecedented and no other company anywhere else in the world does what they do. Depending on where you live, issues with shipping such as deliveries or even handling and care of your package can go sour.. but it isn't Lamplanet's fault. They are awesome