Trying their best to do their best They always try their best to do their best. They offer a product that many dream about and a few attempt DIY projects of. To be able to experience a product like theirs is unprecedented and no other company anywhere else in the world does what they do. Depending on where you live, issues with shipping such as deliveries or even handling and care of your package can go sour.. but it isn't Lamplanet's fault. They are awesome

AVOID! I placed an order in March. Then corona struck. Understandable that it would take longer than normal. Received a couple of automated emails to state they were having issues. Again understandable. This dragged on until July. I then tried to contact them multiple times and no one ever responded. They even had the audacity to send an email asking for more money on top of the original order price. They also threatened not to contact PayPal or they’d cancel the order. It would seem that in the past they were once a trusted company, but I’d avoid at all costs now.

Always received great product very… Always received great product very happy. And despite the damage one of my lamps received in transit they replaced it free.

Lamplanet always da best :) Lamplanet has always been cordial, even when I misunderstood deals and such. They were respectful and always responding in a speedy manner. The products Ive recieved over the years, are of high quality and have always been delivered on time. Those who are dissatisfied with the delivery time on the products from an overseas company are obviously unaware of the amount of inspections packages go through while being exported and recieved by the U.S. and honestly whoever isnt satisfied with Lamplanets actions...must be apart of Frieza's Army!!!!

Product looks nice Product looks nice. Pretty much as described. Sadly, the pins used to pin the led to the rest of the lamp don't work too well. Sometimes, I leave the lamp alone for days and the next time I try it the led is just moving around inside the contained. I would give the lamp 5 stars but the above is very annoying. Plus, on top of that I've been recieving annoying email from the company asking to write a review or purchase more lamps.