
Kira Cullen
GBI wanted to say great things but their… I wanted to say great things but their delivery system failed and then they don't care if it isn't them. I ordered and paid for expedited shipping of the items purchased. We got 2 out of three items and then we had to move and could not wait. They were not willing to give a refund as we never recieved the 3rd item. Their responce, well we will refund the shipping but see if someone at the old address can ship it to where you are now. That makes no sense since you are the ones that failed to get it to me by when I paid for it. Now also trying to get anyone it has been a week with no responce. Horrible customer service.

Bev K.
GBThis is solely based on customer… Update: I have been in communication with this company. Still haven’t received my item yet it’s out for delivery today! I will update post after receiving and testing product! This is solely based on customer service as I have yet to receive my product. I paid for 2 business day delivery. Today marks the 4th business day and have not received item. There is no number to call however I sent email and chat with no response. Why offer 2 day deliver take customer money and no response.

Rayne
GBI have been waiting 22 days for these… I have been waiting 22 days for these defusers and refills for our shelter pup we rescued in November who has anxiety and PTSD. These were supposed to be here 4-8 days and I ordered them March 29th. I get emails back once in a while and they all say the same thing. That they will look into it find out what’s going on and let me know within 48 hours. A days go by I email again and they say the same thing so I keep waiting another 48 hours which has turned into 22 days of waiting, I’m beyond frustrated with these people. They are never finding a solution or trying to fix it just empty words over and over again. Several different times I heard that back and still waiting 3 weeks after they told me they were going to let me know. Very bad customer service.

Cathy
GBWebsite and Product Review The website is very well put together, which make shopping/purchasing from TherapetMD quick and easy. The products offered are wonderful.... they totally work!

Karen C.
GBCalming the bully I have a 3 year old (Spaz)who was picking on 1 of my 2 year old(littlebear), Spaz has calmed down a lot, but still occasionally goes after little bear. I also noticed that Spaz is more playful. I have 7 indoor cats all are rescue kittens that I had to bottle feed. I love this product.