Return or exchange policy is difficult and some luggage are not actually carry on dimensions Website says that you can do exchanges but when contacted about an exchange I was told "Lifease does not support the replacement of products of different specifications, replacement only supports products of the same specification." which is pretty much a replacement for the same item. Not sure what other items would have the same dimensions. Specifically, as it pertains to one of their suitcases, even though this one is noted as a 20" its dpeth does not meet carry on standards.

I ordered a lot of snacks on Lifease… I ordered a lot of snacks on Lifease around March 13, 2 days ago my shipment got canceled, and I no longer can go onto their website anymore. I'm looking for a full refund and an explanation.

FRAUD FRAUD Do NOT use this company. I bought some shoe boxes, but what I was sent was nothing like what I ordered. Refund only offered if I return the package to China (very expensive). When I did that, found that the return address provided was not complete. When eventually the proper address was given, the parcel was refused! After many emails of hassling I was given 80% refund, but I still had to pay the customs charge on the parcel they wouldn't accept. Dealing with this company has been a VERY EXPENSIVE mistake. Do not buy from this company. They are not trustworthy.

Everything arrived so quickly and I've… Everything arrived so quickly and I've been impressed with the quality of the products thus far. I'm even giving a few as gifts for the holidays. I'll definitely be ordering more in the future.

Poor quality of product I purchased the kettle on March. Sadly to say, is a great disappointment after using it for a month, there is a lot of rust in the bottom of the kettle and cannot be removed.