Tracy
GBAbsolutely awful company Absolutely awful company. Ordered a multi purpose monitor. I believed the site to have been in the UK as nowhere did it mention China and was in GBP. Unfortunately before it arrived the person who it was ordered for had passed. I contacted customer services who told me I had to return with a tracking number to get a refund. To do this via Royal Mail cost £20.35!! Absolutely insane and daylight robbery. No sympathy for the reason for return. I paid £59.99 for the monitor and now will only get £38.65 of that back. It should state the item is coming from china clearly… had it done that, I would not have bought it, and these sellers know this!!😡 should not be allowed to pretend to be in the UK . Also prior to this their first response was to offer me a 30% discount to keep it… the person has died!! They also told me to mark the package as under £10 so as I did not get any customs charges… I think they meant themselves! That’s lying!
John H
GBCustomer service and communication is… Customer service and communication is top notch. So amazing to get such a helpful response. Would definitely buy from them again!!