I made a request for a missing part I made a request for a missing part. Several months later I still dont have it. POOR service

Works great Works great, the sound set on medium is peaceful. I like that you can watch the numbers go down as the air gets cleaner.

I love my Sans! I love my Sans!! I have multiple health issues. Finding something that actually helps me is a real blessing!! My cat and I both breathe much better now.

2 small sans & one large sans I wrote one review, they deleted it. I bought a small Sans for my bedroom because I have multiple medical issues. I then bought another one for an elderly man that I am caregiver to, THEN I bought a big unit for the kitchen and living room area. You advertised that the units would eliminate the dust issue in the house. It did not. The dust seems to be worse like it is just floating it around. Fraudulent advertising should be punishable with a huge fine! I've had all three now for at least 3 months. Your review tips says you want feedback and when I put my honest review, you deleted it, which is what I am sure you will do with this one.

Flashing light at the bottom of the top… Flashing light at the bottom of the top display panel would not turn off. Contacted Sans and rep instructed to hold the flashing light button for 7 seconds. I followed instructions and the light is now solid. Great product 👍🌈