Flashing light at the bottom of the top… Flashing light at the bottom of the top display panel would not turn off. Contacted Sans and rep instructed to hold the flashing light button for 7 seconds. I followed instructions and the light is now solid. Great product 👍🌈

2 small sans & one large sans I wrote one review, they deleted it. I bought a small Sans for my bedroom because I have multiple medical issues. I then bought another one for an elderly man that I am caregiver to, THEN I bought a big unit for the kitchen and living room area. You advertised that the units would eliminate the dust issue in the house. It did not. The dust seems to be worse like it is just floating it around. Fraudulent advertising should be punishable with a huge fine! I've had all three now for at least 3 months. Your review tips says you want feedback and when I put my honest review, you deleted it, which is what I am sure you will do with this one.

I LOVE MY NEW AIR PURIFIER!!! I LOVE MY NEW AIR PURIFIER!!! I HAVE BEEN LOOKING FOR ONE FOR A WHILE AND WHEN I SAW THIS ONE I GOT SO EXITED AND PURCHED IT. GOT IT DELIVERED IN 3 DAYS AND SO FAR I AM IMPRESSED WITHH THE QUALITY and the difference it made in our house. It is very quite and elegant looking. I highly recommend it.

I really love this product...example..I… I really love this product...example..I was telling my sister how well it automatically cleans the air, when my son came home from work , took his work boots off and set them beside the Sans...long story short..the machine went bezerk...blue light turned red and fan turned up on high..when the laughter from all subsided he decided he should clean his boots before coming in the house..lesson learned..well done Sans....well done :)

Poor customer service I have been on hold for customer service for 28 minutes and then hung up. On the talk icon on the website I have waited for 30 minutes after entering my question and then disconnected.