James Lee
GBOrdered on 11/2/2022 Ordered on 11/2/2022. Charged on 11/2/2022. Not a word or support as of 11/20/2022 despite multiple emails. EDITED: I have received an email response on 11/21/2022. A refund is now being issued. I am raising the star from 1 to 3.
Shaun Carroll
GBBait and switch all the way Bait and switch all the way. Called to verify information, immediately made my order, almost a week later I did not have my product or tracking info, so I inquired. They told me I would have to spend almost $500 instead of the $70 I already paid to get my product. What a scam.
Brad Wolfe
GBBad Company Policy that Needs to Change Be ware that if they send you the incorrect item there is a 25% restocking fee for some reason. Bad policy!
Cameron, CFPHS
GBI had a small one-off hydraulic system… I had a small one-off hydraulic system that I was designing and then building. This meant that I didn't know exactly the type of fittings I would need to make things fit. I was impressed by the large selection of fitting types at Hydraulics Direct. But it wasn't overwhelming. The website is easy to navigate and makes it easy to find exactly what you are looking for. Plus, they were always prompt with the shipping so I had what I needed quickly. I highly recommend Hydraulics Direct for fulfilling your hydraulic fitting needs.
Eric G
GBGreat at first At first they were great. Shipped fast with no issues. My orders kept taking longer and longer to ship. My last order took about a month to ship. When I called about the order I was told I would be called right back. A day later I called again and was told it was shipping that day and would arrive in 2 days. I called 2 days later to find all the parts aren't even in yet. I was lied to during the phone call and they didn't even call me back. Time to look for a dependable supplier.