Highly recommend I read the reviews and was hesitant about purchasing floors from Super Arbor, but the price difference was too good to pass up. I don’t know how or why others have had issues, because I found the entire process to be smooth, easy, and I got exactly what I expected. Communication was excellent and delivery was prompt. I would definitely purchase from them again.

Damaged pkg replacement After finding 3 of 7 planks damaged in a pkg of luxury vinyl plank arrived, customer service made it right. Pronto. Nice job Super Arbor!

Total Scam!!! Total Scam!!!! Purchased a saw from them. Got the typical order confirmation email, saying I would receive a email when sent. I never received shipping email. Estimated arrival date came and went, no saw. I called about the status of my order, but never able to talk to a person. Looked into company, only to discover I had been scammed like everyone else. Don't order from them!!!!

If I could select 0 stars I would If I could select 0 I would. Placed order 1/30/24. Acknowledged by email 1/30/24. No shipping email by 2/9/24. CS says they respond to emails in 4-5 hours. No. Automated reply in 4 hours saying real response in 4-5 business days. Didn't happen. Called 2/8, informed hold time 95 minutes before it disconnected. Called back. Robot said record a message, then disconnected before I could. Called back. Robot said I could leave a message, or for faster response send an email. Funny. Called back 2/9. Actual person with limited English said item may ship on 2/20 or 2/21. Cancelled order. Got an email saying allow up to 7 business days to cancel the order. Never again.

I had a good experience buying floor… I had a good experience buying floor tile from Arbor. The tile was good quality and looks nice on my floor. The people at Super Arbor were kind and helpful. When I received my tile some of them were broken in transit Super Arbor replaced them with no problem. I would recommend them to anyone buying tile or any other flooring.