Alex
GBI ordered 2 light fixtures I ordered 2 light fixtures. Both took a long time to arrive, the first was the wrong fixture the second seems to be the correct unit (although i have not installed it to check if it works). For the wrong fixture, initial support was proactive (if somewhat difficult with the same questions being asked repeatedly). Eventually I was told a replacement light would be issued. However, I have now heard nothing for 1 month after 3 chasers. Be very cautious using this company, it seems orders go wrong regularly and when they do it will be time consuming and you run the risk of losing your money. Additional edit: it is also worth noting I received email confirmation that I had submitted positive reviews for their products - before they even arrived! I did not leave the review, suggesting there are some shady practices be used.
Tess McShane
GBDO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! I ordered a light in early February and it still hasn’t arrived. They sent an email saying it shipped but the tracking number is bogus. I have asked for a refund and…crickets. They take your money and you get nothing. I’ve filed complaints with BBB!
Annie Miller
GBTook forever to get our light fixture Took forever to get our light fixture. Customer service wasn't very pleasant to deal with whenever we tried to get a status update on our order.
Larey Alexa
GBI was surprised by this lamp I was surprised by this lamp. Came well packaged with no damage. Easy to put together without reading instructions.
Blen Bekele
GBStay Away!! Horrible company. Cheap products and takes WEEKS to arrive. Virtually no customer service and no one to resolve any issues.