Larey Alexa
GBI was surprised by this lamp I was surprised by this lamp. Came well packaged with no damage. Easy to put together without reading instructions.
Véronique Désilets
CAWorst Customer Service The customer agent named 'Helen' is passive-agressive, not centered on finding a solution. I was in the right time delay to ask for a return/refund, she proposed a 15% refund. She told me to send the product back at my own expenses, which was 60$ CAD for a 90$ product. The reason for the return was because their product is cheap made and awful looking. It's made of cheap plastic and clearly is not respecting the electricity norms.
E Martin
GBTerrible experience I ordered a light on January 5. It finally arrived on February 3 but it was completely smashed in the packaging. They initially offered to send me a replacement and then stopped replying to my emails. I filed a claim with UPS as well because it arrived damaged, but UPS says that homdiy has still not replied to them to complete that process. It was a beautiful looking lamp and I was excited to have it, but it seems like this is not a trustworthy company.
Gerald lee
GBBeware!!!!I wouldn't give this company… Beware!!!!I wouldn't give this company a 1 star if I didn't have to chose one. I ordered a piece and realized it's not the right size. I tried to cancel order immediately and there was no option to cancel. I emailed Homidy to receive an email 2 days later they would only refund me 10% of my purchase which was 157.00 for the light fixture. Do not buy from this company.
Tess McShane
GBDO NOT BUY FROM THIS COMPANY! DO NOT BUY FROM THIS COMPANY!! I ordered a light in early February and it still hasn’t arrived. They sent an email saying it shipped but the tracking number is bogus. I have asked for a refund and…crickets. They take your money and you get nothing. I’ve filed complaints with BBB!