Véronique Désilets
CAWorst Customer Service The customer agent named 'Helen' is passive-agressive, not centered on finding a solution. I was in the right time delay to ask for a return/refund, she proposed a 15% refund. She told me to send the product back at my own expenses, which was 60$ CAD for a 90$ product. The reason for the return was because their product is cheap made and awful looking. It's made of cheap plastic and clearly is not respecting the electricity norms.
Linda Jones
GBThis was a great purchase This was a great purchase. I've been replacing all the light fixtures in my house and I wasn't sure I'd like this when I bought it (and I was even less sure when I opened the box), but once it was up, it looks exactly right.
Alex
GBI ordered 2 light fixtures I ordered 2 light fixtures. Both took a long time to arrive, the first was the wrong fixture the second seems to be the correct unit (although i have not installed it to check if it works). For the wrong fixture, initial support was proactive (if somewhat difficult with the same questions being asked repeatedly). Eventually I was told a replacement light would be issued. However, I have now heard nothing for 1 month after 3 chasers. Be very cautious using this company, it seems orders go wrong regularly and when they do it will be time consuming and you run the risk of losing your money. Additional edit: it is also worth noting I received email confirmation that I had submitted positive reviews for their products - before they even arrived! I did not leave the review, suggesting there are some shady practices be used.
Edward Jones
GBBeautiful and very solid Beautiful and very solid. Absolutely worth the money. It really upgraded our cupboard. Shipping was fast and the items were well packed. Love them!
Gerald lee
GBBeware!!!!I wouldn't give this company… Beware!!!!I wouldn't give this company a 1 star if I didn't have to chose one. I ordered a piece and realized it's not the right size. I tried to cancel order immediately and there was no option to cancel. I emailed Homidy to receive an email 2 days later they would only refund me 10% of my purchase which was 157.00 for the light fixture. Do not buy from this company.