Horrible company and customer service Horrible company and customer service. I’ve sourced knobs for work from Knobco in the past, as I’m an interior designer, and have never had any issues previously. However, I personally bought knobs for a dresser for my home and ultimately just didn’t like the color and wanted to return/exchange them. There was NEVER a final sale or return policy mentioned on the product item page, so I had no idea that they had a “no return” policy due to COVID. 😂 We’re in 2024! Your business is a laughable joke if you’re still using that excuse!!! Meanwhile, once I was informed of this by the customer service representative, Annette Hamilton, I argued my case that this wasn’t transparent at all, and as a former customer, I didn’t see how this was fair. I then asked to speak with her supervisor—I’ve emailed, called, left voicemails and have received no response. I also felt that Annette did not handle the situation gracefully, like I would expect from a customer service representative. She was rude and short, and did not care to help the situation at all. Will never shop here again, and I’ve let my colleagues at work know that we will not source from Knobco moving forward.

Terrible quality Terrible quality, don’t fit in my cabinet and they will not take returns. Using Covid as an excuse why they don’t take returns.

Great products! -

Buyer beware Buyer beware. Ordered ceramic cabinet pulls which were on the expensive side and profile extended too far from drawer which did not look good. When I called for an RMA to return I was told just to send back for credit and was not informed of any specific refund policy. When credit finally posted to my credit card I did not not get a full refund and to add insult to injury I had to pay shipping charges.

service review amazing website for home decore and their services are too good. well done guys!!!