We are a portable toilet company that… We are a portable toilet company that does business with LDR. The things that they need to improve on is the communication within their office. I don't think it's necessary to receive two phone calls from two different people following the first phone order and email to confirm the order. The first phone call and email should be enough! This is our busy time of year and with only one person in our office, we don't need the overflow of additional phone calls when the order was already placed with the first call.

Get payment before delivery to eliminate hassle and wasted time Not too bad dealing with them, just when it comes to payment it can be difficult. They are usually thorough and accurate with the order and delivery information they provide but when it comes to taking payment, if our associates aren't adamant about getting payment before delivery it can be a hassle trying to get paid after the fact. It would be nice if their company knows their employee is ready to make an order, give them credit card information up front to provide us with payment before delivery. Make sure THEY are certain the order is paid. That will eliminate a lot of hassle from all sides.

Rob you blind. There was a water main break on the block where my company is located. We have over 70 employees that work inside during the day and needed portable potties for a few hours as we had no water or working rest rooms. We were charged a premium price for the urgent need and promised the potties would be there immediately. They showed up three hours later, did not offer any type of discount and no apology. The water was back on less then two hours later. This was completely unacceptable. We will never use them or refer them again.

Worst service ever They are very quick to charge your credit card, but very slow with picking up dumpsters and portable potty units when you tell them you're done. Then they continue to charge you swap fees and dry run fees even after units have been removed from site for weeks. When you call their customer service they give you the run around and transfer you to accounts dept which ends up being just a voice mail.

Great people to work with Great people to work with. I recommend them to potential customers. They treat us great and also treat their customers great.