Kelly C
GBThey were awful They were awful. Didn't call with an ETA. After calling to find out where dumpster was they thought it was already delivered then gave an hour out time frame. Never showed, called again, nobody had answers, said they would call back, never did. Delivered late, wasted a whole day. We chose them because of next day delivery. Horrible ran company enough to where I'm leaving a review. No compensation, apologies, communication. Leaving a 1 star minus 1. Thank you for adding more stress and bs while dealing with our moms death.
Nancy K
GBToday I am speaking about Tonya… Today I am speaking about Tonya Sherrill. I had a conversation this morning with this very pleasant employee with LDR about confusion I had about our account. Tonya was a breath of fresh air when I was speaking to her as she was explaining to me in such a positive and energetic way she has about herself. She truly is a dynamic employee to have and definitely shows her maturity and respect for customers. Nancy K with Rural Electric
Ruth Bottoms
GBThe worst dumpster company I've ever… The worst dumpster company I've ever worked with. Sent invoices that stated "no additional fees". Once we were finished with the dumpster, I received additional fees for 3 separate swaps with no dates or backup info showing the additional tonnage totaling $1139.49. No one there could give an explanation and wouldn't return my phone calls. Beware!!!!
Michelle Mingesz Patton
GBThe biggest issue that needs addressed… The biggest issue that needs addressed is communication! One phone call and one email TO THAT SAME PERSON confirming a price is enough! We are a busy office and when 3 people receive a call and then emails are sent, the orders are duplicated. This is extra cost and AGGRAVATION to our people. I think your orders need to be handled by ONE PERSON. Not 2 or 3 in your office!!!!! Please consider a revision of your work flow to save time and money on both of our ends. Thanks, Michelle Office Manager
Amy
GBWe are a portable toilet company that… We are a portable toilet company that does business with LDR. The things that they need to improve on is the communication within their office. I don't think it's necessary to receive two phone calls from two different people following the first phone order and email to confirm the order. The first phone call and email should be enough! This is our busy time of year and with only one person in our office, we don't need the overflow of additional phone calls when the order was already placed with the first call.