Great customer service Great customer service. Dare I say, the best I've experienced! I forget his name, but the Gentleman I spoke with, could not be more helpful. He understood my concerns and executed a solution in a professional and courteous manner. I am remodeling my kitchen area my entire kitchen area and just need 10 boxes of the Harvest Oak color. I had originally purchased 125 boxes from Costco, 9 years ago to do almost my entire house. Their boxes contained 25 SQ Ft compared to your 17.18. Anyway I was happy you were able to accommodate me and find me the 10 boxes, to fill in where there will be bare spots. Mohawk were the ones that told me to Google Mohawk flooring, which I did, and you business came up. Thanks again. I will certainly use Regal for all my future flooring needs. Best regards Mitch Gelsen I

Incorrect inventory online and bad communication about product I wanted to purchased some flooring after talking with a representative & was later told that they put the incorrect information in the computer and don’t have the actual product in stock. To me, it was the correct information since I was clearly explaining the sku number and the fact that the company had gone bankrupt. The product is still for sale on their website. I am now still waiting to hear back about the amount that was taken from us.

Alfonzo was wonderful to work with Fantastic Customer Serivce Alfonzo was wonderful to work with on my purchase of vinyl plank flooring. He helped me in adjusting flooring amounts and took my various calls on transition pieces to make sure that my order was correct. What was amazing was that he remembered me each time I called. He treated me with kindness and respect.

Isidra was the best Isidra was the best! She listened to our order needs, and tried to find a solution when it ended up it wouldn’t work out for us. I will consider Isidra and this company for future orders and personal recommendations!

I highly recommend Dennis and Regal Floor coverings! Dennis was such a resource for my husband and I during the process of choosing flooring for our home renovation. He was very knowledgeable about a wide variety of companies and products. Once we chose the flooring, he got us by far the best price in town!