Sorry … I have to say this Sorry … I have to say this - but I feel scammed here. I signed up for a 7 day free trial and typed in credit card information. I of course want to pay if the support is any good. Now I haven’t heard anything in the chat regarding my first need of support. Still only 5-6 hours into my trial. So, I want to cancel my subscription but I’m send to Apple iTunes where I - of course- dont have a subscription as I never signed up through there. I used the website. I now assume I’m going to pay for at least one month before I can get help to cancel or make my bank refuse the payment.

Cyrus is of no use The app is of no use. I have had it for a few weeks to try and get my Instagram and Facebook back which were both hacked. I have followed the steps they gave and nothing has happened. I even set up a call to speak with Mona….and she was a no show. I would not recommend!

THERE'S GUYS SCANNED ME THERE'S GUYS SCANNED ME, I SENT MY MONEY FOR A LAZER WELDER AN GOT FIVE SOCKS, YA THINK I WAS MAD, DAM BUCKING RIGHT I WAS.

Thank you! I signed up for this app to protect my accounts and because my IG account was hacked recently. I was able to talk to Mona who was one of the customer agents, and she helped me recovery my account! I asked if she can call me asap because I was panicking and she was very empathetic about my situation. It took a while to recover it after submitting the forms 10 times! She did explain that it is a long process because IG sucks in not having customer support. Glad I was able to get it back after multiple attempts. Highly recommending this app for protection.

Cyrus THE TRUTH! Listen, when I tell you Cyrus is PHENOMENAL! If you're hesitating - don't. My social media account was hacked and James, the virtual tech advisor, was responsive, knowledgeable and extremely helpful. He guided me step by step on how to get my account back and I was online within 9hrs. A lot of that delay was due to Instagram and their poor and convoluted account recovery process but James explained every step and encouraged me to 2-factor authenticate EVERYTHING after my account was recovered. NOW I KNOW you NEVER want to be cyber vulnerable. Professional, supportive, engaging and aware. James answered all of my questions and helped me to better understand how accounts get attacked and how to fight back! You get two weeks free and then you pay $9.99/mo for the Cyrus service. I'm going to add all of my accounts for Cyrus to monitor and alert me of risks so I can better protect myself online. Don't wait. Get with Cyrus. - NMD