Alexander Evans
GBI was impressed by the care and… I was impressed by the care and attention to detail displayed by the movers from this company. They handled my belongings with the utmost care, ensuring that nothing was damaged during the move. Even fragile items arrived in perfect condition, which is a testament to their skill and expertise.
Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Roy Campbell
GBBest move of our life! Igor and Anthony and Joshua worked hard to make our household goods delivery the smoothest we have ever experienced. We had moved 7 times in Army life and 2 times in civilian life, but these three gentlemen were the very best ever- and by a very wide margin! Cheerful, courteous, and diligent, this fine group of men were remarkably skilled and completely professional. This is very difficult work, and they made it look easy! They assembled our two German wardrobes as only master craftsmen could accomplish. Kudos! Nothing was damaged, and we could not have been happier. Thank you again. I only hope that a $200 tip for each of them was sufficient! If I were a wealthy man, I would have given them $500 each. They deserved it!
Penny S
GBBe wary of this company Be wary of this company. Estimates are just that and they take full advantage of that fact. Mine was more than doubled when done. Boxes are missing, antique furniture arrived destroyed beyond repair. Glasses, mirrors, pottery all arrived in pieces. Customer service is non existent! When trying to find where the missing boxes were, no one ever returned my calls after leaving almost weekly calls. Filing a claim required knowing exactly what was in in each box, value of all items and numerous other almost impossible information. Settlement amount of under $100 was finally "granted" to me after more than a year of dealing with this company.
Jack H
GBAVOID THIS SCAM COMPANY AVOID THIS SCAM COMPANY! A terrible experience from start-to-finish. This company is a huge scam (convenient that they name their business so close to the reputable national company United Van Lines). They kept our deposit and never gave us move dates and refused to refund us. Additionally, they would only take e-checks for the deposit and told us that the remainder of the money that was due was to be paid in CASH or money orders! If that's not a huge, huge red flag, I don't know what is. Please be careful with these people. The customer service agent was gruff and yelled at us as she monologued her well-rehearsed spiel (you could tell she's had to do this dance in the past from other scammed customers).