Jack H
GBAVOID THIS SCAM COMPANY AVOID THIS SCAM COMPANY! A terrible experience from start-to-finish. This company is a huge scam (convenient that they name their business so close to the reputable national company United Van Lines). They kept our deposit and never gave us move dates and refused to refund us. Additionally, they would only take e-checks for the deposit and told us that the remainder of the money that was due was to be paid in CASH or money orders! If that's not a huge, huge red flag, I don't know what is. Please be careful with these people. The customer service agent was gruff and yelled at us as she monologued her well-rehearsed spiel (you could tell she's had to do this dance in the past from other scammed customers).
Diomedes Rolle
GBTimeliness is crucial when it comes to… Timeliness is crucial when it comes to moving, and this company delivered on their promise to arrive on time. Not only did they show up when they said they would, but they also completed the move ahead of schedule. It was clear that they valued my time and were committed to providing excellent service.
Valentina Leilani
CAI wouldn’t hesitate to hire their… I wouldn’t hesitate to hire their movers again in the future! They were punctual, friendly and worked diligently. They packed my furniture meticulously and also wrapped it in furniture blankets for additional protection. I cannot thank them enough for delivering it safely to me!
Penny S
GBBe wary of this company Be wary of this company. Estimates are just that and they take full advantage of that fact. Mine was more than doubled when done. Boxes are missing, antique furniture arrived destroyed beyond repair. Glasses, mirrors, pottery all arrived in pieces. Customer service is non existent! When trying to find where the missing boxes were, no one ever returned my calls after leaving almost weekly calls. Filing a claim required knowing exactly what was in in each box, value of all items and numerous other almost impossible information. Settlement amount of under $100 was finally "granted" to me after more than a year of dealing with this company.
Scott Guthmiller
GBHorrible move! Horrible move!! Stay away from this company!! They low balled estimate, then asked for more $$ mere days before scheduled move (underestimated size of truck needed), customer service is the absolute worst, and their insurance at $0.60/lb/article is a joke, ie they won’t pay claims. In addition, they brokered our load to another carrier without telling us. Both Drivers did not speak English. We ended up paying 77% MORE than the initial estimate. RUN AWAY from this company!!