Ami Stevenson
GBOur move with them was fantastic Our move with them was fantastic. They provided great value for our money. What stood out was how they made sure not to damage our walls and floors while moving big furniture and appliances. This saved us from extra repair expenses, as our realty agent checked everything before giving back our deposit. I recommend this company because they take good care of your stuff.
Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Roddy
GBHeck no Heck no. 26k and 90% of our belongings were damaged. When we called they said you signed and should have known. You get 60 cents per lb of damage so thousands of dollars worth of damage get you a couple hundred bucks through the “million dollar” insurance. Worst interstate move ever, worst customer service ever. Deceptive and bait and switch company. Do yourself a favor if you’re moving long distance and get pods, pay local movers to stack them if you don’t want to do it yourself and then have them ship it and repeat. It will cost you a quarter of what we paid.
Steve Shearson
GBMike was outstanding and did a great… Mike was outstanding and did a great job with our move and unload/load into our new storage unit. He was courteous and efficient, and took care with our belongings. Job well done.
Jack H
GBAVOID THIS SCAM COMPANY AVOID THIS SCAM COMPANY! A terrible experience from start-to-finish. This company is a huge scam (convenient that they name their business so close to the reputable national company United Van Lines). They kept our deposit and never gave us move dates and refused to refund us. Additionally, they would only take e-checks for the deposit and told us that the remainder of the money that was due was to be paid in CASH or money orders! If that's not a huge, huge red flag, I don't know what is. Please be careful with these people. The customer service agent was gruff and yelled at us as she monologued her well-rehearsed spiel (you could tell she's had to do this dance in the past from other scammed customers).