Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Alexander Evans
GBI was impressed by the care and… I was impressed by the care and attention to detail displayed by the movers from this company. They handled my belongings with the utmost care, ensuring that nothing was damaged during the move. Even fragile items arrived in perfect condition, which is a testament to their skill and expertise.
Roddy
GBHeck no Heck no. 26k and 90% of our belongings were damaged. When we called they said you signed and should have known. You get 60 cents per lb of damage so thousands of dollars worth of damage get you a couple hundred bucks through the “million dollar” insurance. Worst interstate move ever, worst customer service ever. Deceptive and bait and switch company. Do yourself a favor if you’re moving long distance and get pods, pay local movers to stack them if you don’t want to do it yourself and then have them ship it and repeat. It will cost you a quarter of what we paid.
Kayla Phillips
GBI was thoroughly impressed by my… I was thoroughly impressed by my experience with them. Their professionalism shone through as they efficiently completed the job well ahead of schedule for both packing and delivery. The movers' speed and care were remarkable, ensuring the safety of our items. Equally impressive was their office admin team's efficiency and knowledge, making working with them a sheer delight. Without a doubt, I will be hiring their services again.
Scott Guthmiller
GBHorrible move! Horrible move!! Stay away from this company!! They low balled estimate, then asked for more $$ mere days before scheduled move (underestimated size of truck needed), customer service is the absolute worst, and their insurance at $0.60/lb/article is a joke, ie they won’t pay claims. In addition, they brokered our load to another carrier without telling us. Both Drivers did not speak English. We ended up paying 77% MORE than the initial estimate. RUN AWAY from this company!!