Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Selena Lambert
GBA big family and dogs might find moving… A big family and dogs might find moving difficult, but this company made it easy. We got great advice from the front desk man, and we talked about our needs, as well as the needs of our dogs. The packing crew was punctual, but they also thought about our kids and pets.
Scott Guthmiller
GBHorrible move! Horrible move!! Stay away from this company!! They low balled estimate, then asked for more $$ mere days before scheduled move (underestimated size of truck needed), customer service is the absolute worst, and their insurance at $0.60/lb/article is a joke, ie they won’t pay claims. In addition, they brokered our load to another carrier without telling us. Both Drivers did not speak English. We ended up paying 77% MORE than the initial estimate. RUN AWAY from this company!!
Tristin Greenfelder
GBWe have engaged their services for two… We have engaged their services for two moves within the past couple of years, primarily due to their exemplary reputation for reliability, trustworthiness, and efficiency. The oversight of each move by a competent team of office managers ensures seamless operations, with their valuable suggestions further enhancing the process. Despite potential changes within the moving team, the standard of service remains consistently high—marked by promptness, attentiveness, and meticulous handling of our belongings. While their pricing may exceed that of other providers, the discernible difference in quality justifies the investment. Rest assured, we will be contracting their services for our forthcoming relocation.
Kayla Phillips
GBI was thoroughly impressed by my… I was thoroughly impressed by my experience with them. Their professionalism shone through as they efficiently completed the job well ahead of schedule for both packing and delivery. The movers' speed and care were remarkable, ensuring the safety of our items. Equally impressive was their office admin team's efficiency and knowledge, making working with them a sheer delight. Without a doubt, I will be hiring their services again.