Overall very pleased with the company… Overall very pleased with the company and product. Box is reasonably insulated which I did notice when I was loading and unloading on a hot a day. Sometimes hard to get a hold of the office to schedule delivery or pickup and also 8am - 5pm delivery window doesn't help you free up the rest of your day but the driver does give you 30 min heads up and is on time when he says he's coming. I wouldn't hesitate to use them again.

Cool Box is a great idea Cool Box is a great idea! We chose the 20’ model which is supposed to accommodate the contents of a 3-4 bedroom home. We did not find this estimate to be accurate. We ended up having to also rent a UHaul for what was left over. The container smelled like mildew. We highly suggest booking drop off, transfers, and pickups in as much advance as possible, as appointments fill up fast.

I've never dealt with a company with so… I've never dealt with a company with so little integrity. They delivered a faulty container that leaked, now all of our belongings are moldy and ruined. The company does not stand behind their product at all. I declined their added insurance because I had faith they were giving me a solid container. Now we have spent 2 weeks emptying the containers and despite precautions are sick from the mold. Run, do not walk away from them. The company is a sham and the management has no concern for their customers.

Way better then PODs Cool Box stepped in and saved my day whereas PODs did not. Cool Box customer service is far superior over PODS. Will definitely use again. Drivers were courteous and professional, customer service was great in set-up and they delivered without incident....whereas PODS damaged my property and didn't say a word nor did they care. Cool Box is GREAT!

Cool Box Driver Alipio deserves a RAISE! He's a keeper. Coolbox was a bit expensive, but I guess aligned pricewise with other rental box companies. Aside from that, when you order a Cool Box, REQUEST ALIPIO as your driver. I know you can't actually request drivers....but at least that's the sentiment! Even though personally I can be picky about protecting our driveway from damage, Alipio went way over and above the call of duty to make sure our driveway was protected and didn't block our court for any longer than needed to deliver and pick up our container. He was super careful and thoughtful and methodical (and patient) about placing and retrieving the container safely. He navigated in a tight space too..... plus he's a really nice guy. ASK FOR ALIPIO in San Jose Bay Area if you order a CoolBox!