Poor Organization Was not the original company that solicited for our move. The company had an undisclosed relationship with a 2nd part company that was not disclosed until a shipping contract was sent. The American movers did not properly pack a $2,700 television or a crate that was destroyed during the move. The Dutch movers (otherside) laughed at how terrible the crating and item packaging was. The moving coordinator failed to maintain and verify a checklist prior to the move of required documents. Thus a missing insurance document was never confirmed. I do have the original document, reason for loss of document is in dispute. For insurance claim (now based on mass rather than value) is for approximately $600 and was only offered with a Non-Disclosure Agreement.

Run away as fast as you can from these guys! I hired Formula GlobalMobility/Granero Moving to ship my belonging from OR to Portugal. The very first complaint was when they came up with an additional 4800.00 for weight overage even after we kept asking the movers if we were good on what we were taking. It took them 8 months to get our things on a ship 10.5 months to actually receive them! Along with another 7800.00 in additional fees storage & insurance and BS fee to get our things on a ship, which never happened! Use anyone but these people! After leaving 10 messages with Granero not 1 return call. I have had to file complaints with USDOT and the FL Attorney General! Both of whom have accepted my case!

Great team in every sense Great team in every sense, well organized, professional and kind packers; through IMS in Canada and MyM in Mexico everything went smooth with Formula Global Mobility(Patricia Martins). I won’t hesitate to recommend this team for your moving

It was a good experience overall It was a good experience overall. The only thing I would recommend is to better the communication between the managers and the crew—as they didn’t have my cell phone number here in Brazil—and it took sometime for them to reach me, as they only had my cell number in the US.

All great so far- they are very attentive My husband wants to bring the rest of his things that are still in America to the place where we live, our house in Brazil, and the whole process reeks bureaucracy and seems to be very, very tiring. But talking to Valeria has been a breath of fresh air amid the craziness. She is incredible helpful, always available and helped me with my doubts, that were many. We haven't started the moving process oficially yet, but if my experience talking to Valeria is an example of how this company handle its costumers, I know that my husband's belongings will be in great hands.