I've been having the WORST service with… I've been having the WORST service with this company. I'm Brazilian and I've choose GRANERO and FORMULA GLOBAL MOBILITY to be responsible for my international moving from Los Angeles to São Paulo. At first (before the moving) the company is extremely responsive and attentive, but after you sign the contract and pay their service, the entire deal changes. First of all. The service I paid is called INTERNATIONAL RELOCATION, they request 60 to 90 days to deliver my goods. They also request myself to be in the new country to receive this shipment. Well... since I'm moving countries for sure I'll be there waiting for my goods. But guess what? 90 days passed and my ENTIRE life (furnitures, clothes, kitchen and bathroom supplies, memories and documents) ARE STILL IN THE USA! Three months passed and NOTHING HAPPENED. I still dont have my stuff with me and I already rented an apartment that are FULLY EMPTY because this company still holding on MY ENTIRE SHIPMENT! Now they requested another month for the goods to arrive in my city. But guess what? I won't be in the country to receive this shipment because I HAVE WORK TO DO OUTSIDE OF THE COUNTRY AND I'VE BEEN WAITING THREE MONTHS FOR IT! I can't sit and wait HALF OF A YEAR for a company to deliver what is mine! They don't care They don't give a date, a confirmation, neither a solution for my case. They are holding on to MY WHOLE LIFE AND THINGS! Extremely disappointed. Horrible service. Horrible company.

They are a very professional and responsible Company. They are a very professional and responsible company, making sure that your cargo is safe from the moment it leaves until it reaches its destination.They keep you constantly informed of everything and when a delay arises always explain the situation with respect and courtesy. It was a great pleasure to have trusted them I strongly recommended.

Do not hire this company Do not hire this company. I paid for “door to door services”. My stuff has not arrived in full. It was months late. Damaged, molded and inside the box in poor condition. They tricked me with keeping a very poor packing list and the boxes do not match the description. Do not send you the shipment details in advance and after you make notice about things missing, send $1600 invoices with reasons as “Demurrage” afterwards. They have not offered a solution for not loading my 722lbs tool chest with my equipment. They deny having it. And I also still don’t have my car. That costs extra afterwards as well. Reporting this company for scam.

Great overall experience Great overall experience. The coordination was executed diligently, packing, pick up, delivery and unpacking was all done very professionally and efficiently. Apart from a short delay, there was only one surprise parking fee, delivery of my furniture was 2 hours early and compiled without damages nor scratch marks in about 3 hours.

Excellent Work The team showed up on time and got to work immediately. They we flexible and hard working for the whole day. Highly recommend!