Great communication and competitive… Great communication and competitive pricing.

Excellent experience The company was there for me from beginning to end. Rose was extremely helpful from day one at giving me a moving quote and getting my move set up to throughout the weeks leading to my move with answering my questions. Others on the team were great on the day of my move by making sure the movers arrived and that they delivered my items. This was my first time using a company to move across states and I felt very comfortable and taken care of through the whole process.

In the End We Got Our Things These guys outsourced our move to two guys from Turkey. Contract stated 50% upfront and 50% delivered. Guys showed up on 8/3/2023 demanding 100% and a tip. They damaged our home. Still waiting for delivery. Customer service is a joke. Rep got combative when I suggested they should get someone else to finish the move as the Turkey guys stated their trailer was broken and are looking to have someone else deliver. Said there's no problem with that other than they shouldn't have told us. I see a problem in that they didn't vet who they are outsourcing to. Update 9/6/2023 - Reps have gone MIA. There's no updates, no communication, no care. Our $40k of household goods/items are nowhere to be found. Absolute nightmare. Update 9/19/2023. I reached out to their surety company and all of a sudden they were answering emails and calls. However, they didn't give us any timelines and said they were referring other movers but wouldn't provide names, in fact, they don't have a list of contracted movers to share. The surety says their scope is limited to money paid to the broker that is meant to be paid to the mover. Now that the imminent threat of the surety is behind them it's crickets again. They don't stand behind you. They will gaslight and ignore you. Stay away. Additionally, we asked to have the option to pick up our things so we could figure out the move. They won't give us the information and won't have the mover give us the information. Considering we've paid 100% of the move price asked this is real scummy. 11/9/2023 update. We received our items on 10/16/2023. Somewhere along the line the Out of State Moving Companies started following up and providing updates. On 9/27/2023 I was able to get in touch with the one of the owners of the out-sourced movers. He said that his partner had been the one who collected our items initially and had put our things in storage, and then didn't pay the storage fees. He told me that he paid the storage fees and moved our things to his storage and would get us our things. He ultimately came through and as far as we can tell everything that was shipped got to us. Some things were damaged in the move but some of that can be expected in a move. Having said that, we were told we could get some compensation for our troubles. We've been offered $360 but need to update our review to reflect resolution/satisfaction. So I am moving my review from a 1 star to 3 star in order to get the "courtesy compensation".

Nightmare. Scam. My mother chose them. They scammed her. New company with no online presence and no office. Just a home listed as the business address. Run!!! I wish I did my homework. Do not trust the lady named Ro**. She will do anything to get your credit card and fill you with lies and deceit. Had to pay 2x quoted price or they would not deliver her items.

The men who picked up my items were… The men who picked up my items were courteous and professional. The driver, who delivered my packages to my destination was friendly and helpful to the recipient. I had everything packed; the company only had to move, which they did expertly. I'm grateful.