Matt Mclendon
GBGhosted by Jennifer Ghosted by Jennifer. When red flags started to show, I tried to reach out to Jennifer who negotiated the contract with me by phone and text. I kept getting answering voicemail box that I left messages on but no return calls. No response to any of my texts and her so called personal line became mysteriously dead. So, here's my experience. I have already moved from NH to FL. Housing was hard to come by but when I finally got an apartment, I called A-Class Moving located in Linden,NJ . Jennifer was given a detailed itemized list and was told about steps which we would be charged for and told her that we needed mattress covers so she gave us a quote that we agreed to. But when it came to the moving guys themselves more stuff was loaded on the truck from NH that I didn't authorize so they charged me for more cubit space. Joe, the foreman had a different itemized list from what I gave Jennifer that had some stuff missing. I tried reaching out to her but no response and no return calls nor responses to my texts. I had a few exchanges with Joe over the phone, email and texts concerning about the inconsistency regarding the list. The conversation also involved the unauthorized addition of items that they decided to put on the truck at the behest of my mother in law who they (the drivers) had no business of listening to and was given a higher quote. I was even overpriced on a cardboard box..ie.. I was charged $40. He referred to it as a " china box". I have no china but what was placed in it were the legs of the two adjustable bed frames. I'll cut to the chase. When the moving guys got here they could have parked the truck closer to the building instead of across the parking lot. We have already paid for the labor cost of them climbing the stairs but the driver wanted me to pay an extra $275 for walking across the lot. Otherwise, all my stuff would be left at the bottom of the stairs. I tried to tell him that if I ended up taking my possessions upstairs myself, then he would have to pay me money. I have already over $1,600 for this move plus I gave him the remaining $700 in cash after their arrival. We argued for about an hour. The driver finally knocked off $75 and said he would settle for $200. I relented and told him to bring my stuff up and I will go to the ATM. My wife and I both tried to get a hold of Jennifer and the foreman, Joe to address the issue to no avail. I have been scammed out of extra money that I really couldn't afford to be without so I am writing this negative review. Maybe I should contact the Federal Trade Commission.
Aidyn Crawford
GBShowed up on time and worked so… Showed up on time and worked so efficiently and finished early. Completing the move was seamless and they really care about their customers. There are not enough stars to express what a wonderful company they are.
Patricia Rosol
GBSave yourself the stress and headache! DO NOT UNDER ANY CIRCUMSTANCE BOOK THIS COMPANY. It is not worth the headache and stress. They will charge you an extra $1,200 for “packaging supplies” which is already supposed to be included in the contract. They held our furniture hostage for two days without providing any information and documentation. Be advised that they ONLY accept cash. They damaged and scratched our furniture and damaged our walls with how they handled the equipment. I would not recommend. They were incredibly unprofessional to deal with.
Marian Frazier
GBAbsolutely fantastic from beginning to… Absolutely fantastic from beginning to end. A Class Moving exceeded my expectations, making my relocation far less stressful than I had anticipated. Their packing and loading process was executed with meticulous care and remarkable efficiency. Throughout the six weeks of storage, they ensured the safety of my belongings. Upon delivery, they maintained the same level of precision and attention to detail that impressed me initially. Despite sweltering heat on the day of delivery, the team remained dedicated, effortlessly maneuvering items up three flights of stairs without a hint of complaint or slowdown. I wholeheartedly recommend A Class Moving to anyone in need of relocation services.
Alison Fernandez
GBMy family recently used A Class for a… My family recently used A Class for a move that also included packing and storage. We could not have been more satisfied with the level of service and care they provided, at every level. They were very punctual and professional and worked very diligently but at the same time were careful with what they were doing. We had them come the day before our move date to do the packing for us. The crew that came out was excellent. Jennifer from the office team is also very good with reaching out to us before and after the move to answer any questions and make sure we were happy with the service. They take away a lot of the stress and aggravation of moving. I give them the highest recommendation possible. If service and quality are important to you, I cannot imagine a better company to use for your move!