Charl Botes
GBWatch out and do not get caught with low estimate I am writing this to ensure everyine dealing with Petra Pro movers are made aware of how they could catch you to spend a more than planned!!!! I was provided with a competitive quote for 944 cubic square feet for all my items specified (3 bed household with tv room and lounge and outside patio furniture) and when truck was loaded half way the quoted cubic sqf was used up. But had to get the rest done. So I ended paying an additional $4K for and additional 1000 cubic sqf. This includes some govt levy of $1,000 that nobody told me about. They effectively hook you with a low estimate when they should know better the cubic sqf certain home sizes should be. Then on the moving day you need to pay extra when your stuff is moved. The moving staff (Ali and his team) were very helpful and professional and took care of my furniture.
NR
GBThey lost part of our belongings They lost part of our belongings - charged us for 70 boxes, we only received 40 back. Another part of our belongings arrived broken because the boxes were severely damaged. They made my husband sign a settlement and remove his bad review and promised to pay for our claim on top of settlement. When i called claims department i was told that we were already paid and the claim was closed. I do not recommend using this company.
Ali Al khataleen
GBI’m Very happy with the service I’m Very happy with the service! Extremely professional and friendly. Everything was done timely and without any damage. Aliy and Ron were awesome. Highly recommend
Marisol
GBNot worth it! Let me begin by saying that this company is not worth the money. Pick was relatively easy, crew was professional. Let’s talk about prices, was quoted one price, went through list of items with logistics person and boom, quoted price doubled. Took items off list to get me under 10K, speak with logistics person, who finalices my price, I purchased 2 banks checks one to be handed at picked up the rest at delivery, not so fast, at pick up I’m told I need to come up with another 5k because the original price was an “estimate” removed some items and needed an extra 3K. Delivery is scheduled for Tuesday/Wednesday and after many phone calls it arrived on Friday at 7pm. I was informed that the original bank check purchased is no longer a valid form of payment, so here I’m in Florida with a bank check in Petra Pro llc’s name they won’t take, did I mentioned I asked numerous times if a bank check was ok as a form of payment. I told that the delivery crew only accepts cash or money orders from the post office, finally got them to agree with the stipulation that one member of the delivery crew would have deposit the check and when the check goes through they can begin to unload my furniture. My furniture been kept for ransom until check goes through. Delivery crew were polite and courteous and work diligently until midnight. These poor men were instructed to deliver furniture at night in a gated community. Also in the contract I was the crew would place boxed items in room in house but that was not the case. All boxes were place in the garage, they did however assemble the beds. Some pieces I’d furniture were damaged during the transport. Will filling a report for damages.
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.