Andrew G Wu
GBWill not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.
RAMONA
GBDO NOT USE!!! DO NOT USE!!! I was misquoted. Ended up paying thousands more than originally expected. Half of my furniture was delivered and the other half did not arrive until a week later. If my daughter had not sent pics, I would have never known. No one from Petra called to tell me. When I was finally able to get to my storage unit, I found some of my furniture had been damaged. I still don’t know if everything is there. HORRIBLE!
Elena Algaghbeer
GBI’m glad we have found this company I’m glad we have found this company, we have moved the family house down to New Jersey from Kentucky, they were on point and on time every step of the process, the reps on the line as well as the drivers are very neat and easy to deal with, I like the fact that I had to do nothing but watching them wrapping and loading the truck. I would recommend you to my friends and family.
Charles Givre
GBTotally unprofessional Totally unprofessional! Stay away! My experience with Petra Pro was abysmal, and that is being nice. I ordered full packing service. The packers arrived at my home in Maryland and did a HORRIBLE job packing my items. Most importantly, they did not label any boxes, so it was impossible to take any kind of inventory. It was also impossible to determine what boxes went where. Upon arrival, the team made no effort to put my belongs in the rooms where they belonged. Instead, they just threw items in my garage, and anywhere else they could. The team in Maryland left a mess in my home there including pizza boxes, empty bottles and other garbage. Bottom line, this is not a professional organization and should not be trusted with your business.
Marisol
GBNot worth it! Let me begin by saying that this company is not worth the money. Pick was relatively easy, crew was professional. Let’s talk about prices, was quoted one price, went through list of items with logistics person and boom, quoted price doubled. Took items off list to get me under 10K, speak with logistics person, who finalices my price, I purchased 2 banks checks one to be handed at picked up the rest at delivery, not so fast, at pick up I’m told I need to come up with another 5k because the original price was an “estimate” removed some items and needed an extra 3K. Delivery is scheduled for Tuesday/Wednesday and after many phone calls it arrived on Friday at 7pm. I was informed that the original bank check purchased is no longer a valid form of payment, so here I’m in Florida with a bank check in Petra Pro llc’s name they won’t take, did I mentioned I asked numerous times if a bank check was ok as a form of payment. I told that the delivery crew only accepts cash or money orders from the post office, finally got them to agree with the stipulation that one member of the delivery crew would have deposit the check and when the check goes through they can begin to unload my furniture. My furniture been kept for ransom until check goes through. Delivery crew were polite and courteous and work diligently until midnight. These poor men were instructed to deliver furniture at night in a gated community. Also in the contract I was the crew would place boxed items in room in house but that was not the case. All boxes were place in the garage, they did however assemble the beds. Some pieces I’d furniture were damaged during the transport. Will filling a report for damages.