Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.
Andrew G Wu
GBWill not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.
Amanda Nukho
GBStress Free I was so stressed in the beginning about my move to another state, but thankfully for this company they made it very easy for me. They were very professional, friendly and hassle free! Thank You So Much
NR
GBThey lost part of our belongings They lost part of our belongings - charged us for 70 boxes, we only received 40 back. Another part of our belongings arrived broken because the boxes were severely damaged. They made my husband sign a settlement and remove his bad review and promised to pay for our claim on top of settlement. When i called claims department i was told that we were already paid and the claim was closed. I do not recommend using this company.
Ali Al khataleen
GBI’m Very happy with the service I’m Very happy with the service! Extremely professional and friendly. Everything was done timely and without any damage. Aliy and Ron were awesome. Highly recommend