Jason Colvin
GBPetra Pro Movers destroyed our 75”TV Petra Pro Movers destroyed our 75”TV. They LOST boxes containing loved ones ashes, financial documents, passports and car titles. They moved our items from truck to truck once they left the point of origin; mixing our items with other peoples items. They will NOT compensate you for any losses, damage or anything else caused by their ignorance. We’ve been fighting with them for 4 months with them doing nothing!!! This company (along with amerisafe, who employs their services) is an absolute scam that will turn your move into a nightmare. AVOID them at all costs. Hire a reputable company. By the way, the positive reviews of them were left by their own acquaintances, family members and employees. In my own opinion, anyone who does this stuff to people without making it right is nothing but human garbage.
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.
Marisol
GBNot worth it! Let me begin by saying that this company is not worth the money. Pick was relatively easy, crew was professional. Let’s talk about prices, was quoted one price, went through list of items with logistics person and boom, quoted price doubled. Took items off list to get me under 10K, speak with logistics person, who finalices my price, I purchased 2 banks checks one to be handed at picked up the rest at delivery, not so fast, at pick up I’m told I need to come up with another 5k because the original price was an “estimate” removed some items and needed an extra 3K. Delivery is scheduled for Tuesday/Wednesday and after many phone calls it arrived on Friday at 7pm. I was informed that the original bank check purchased is no longer a valid form of payment, so here I’m in Florida with a bank check in Petra Pro llc’s name they won’t take, did I mentioned I asked numerous times if a bank check was ok as a form of payment. I told that the delivery crew only accepts cash or money orders from the post office, finally got them to agree with the stipulation that one member of the delivery crew would have deposit the check and when the check goes through they can begin to unload my furniture. My furniture been kept for ransom until check goes through. Delivery crew were polite and courteous and work diligently until midnight. These poor men were instructed to deliver furniture at night in a gated community. Also in the contract I was the crew would place boxed items in room in house but that was not the case. All boxes were place in the garage, they did however assemble the beds. Some pieces I’d furniture were damaged during the transport. Will filling a report for damages.
Andrew G Wu
GBWill not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.
Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.