Steve Henry
GBI’m shocked this company is still in… I’m shocked this company is still in business!! They lie about price! They are a scam. Many items lost or probably stolen! They won’t do anything about it! They simply know they are a scam company! Every media outlet will know this! I’m so tired of their lies and scam!!! It is my goal to put them out of business and hold them accountable for their actions. The stress they have caused me! Thank goodness for a good attorney!!!!
Andrew G Wu
GBWill not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.
Elena Algaghbeer
GBI’m glad we have found this company I’m glad we have found this company, we have moved the family house down to New Jersey from Kentucky, they were on point and on time every step of the process, the reps on the line as well as the drivers are very neat and easy to deal with, I like the fact that I had to do nothing but watching them wrapping and loading the truck. I would recommend you to my friends and family.
Charles Givre
GBTotally unprofessional Totally unprofessional! Stay away! My experience with Petra Pro was abysmal, and that is being nice. I ordered full packing service. The packers arrived at my home in Maryland and did a HORRIBLE job packing my items. Most importantly, they did not label any boxes, so it was impossible to take any kind of inventory. It was also impossible to determine what boxes went where. Upon arrival, the team made no effort to put my belongs in the rooms where they belonged. Instead, they just threw items in my garage, and anywhere else they could. The team in Maryland left a mess in my home there including pizza boxes, empty bottles and other garbage. Bottom line, this is not a professional organization and should not be trusted with your business.