RAMONA
GBDO NOT USE!!! DO NOT USE!!! I was misquoted. Ended up paying thousands more than originally expected. Half of my furniture was delivered and the other half did not arrive until a week later. If my daughter had not sent pics, I would have never known. No one from Petra called to tell me. When I was finally able to get to my storage unit, I found some of my furniture had been damaged. I still don’t know if everything is there. HORRIBLE!
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.
NR
GBThey lost part of our belongings They lost part of our belongings - charged us for 70 boxes, we only received 40 back. Another part of our belongings arrived broken because the boxes were severely damaged. They made my husband sign a settlement and remove his bad review and promised to pay for our claim on top of settlement. When i called claims department i was told that we were already paid and the claim was closed. I do not recommend using this company.
VIKTORIA RUZOVA
GBdo not use this company do not use this company. At first they say different price, after you pay deposit, they find some different reasons to charge more. Very bad service. many personal things were destroyed. They NEVER pay any compensation.
Jason Colvin
GBPetra Pro Movers destroyed our 75”TV Petra Pro Movers destroyed our 75”TV. They LOST boxes containing loved ones ashes, financial documents, passports and car titles. They moved our items from truck to truck once they left the point of origin; mixing our items with other peoples items. They will NOT compensate you for any losses, damage or anything else caused by their ignorance. We’ve been fighting with them for 4 months with them doing nothing!!! This company (along with amerisafe, who employs their services) is an absolute scam that will turn your move into a nightmare. AVOID them at all costs. Hire a reputable company. By the way, the positive reviews of them were left by their own acquaintances, family members and employees. In my own opinion, anyone who does this stuff to people without making it right is nothing but human garbage.