Sean Doherty
GBBe very aware of using this company. Similar to the previous comment - you need to seriously watch their estimates, they under estimate to seal the deal and then half-way through the truck being loaded they claim the "estimation" was bad. That is their problem - it shouldn't be ours. They had already taken the deposit of 1,200+ on a total quote of 3,800.00 and then increased the total due (after loading the truck - and your things are basically held hostage) to 5,200+ and when they finally finished the truck AND they still had left half of our things. They offered to send another truck for an additional 3,000+ to finish the job, so all in all we would have been in for somewhere between 9,500 to 10 grand off an initial estimate of 3,800 dollars. DO NOT be swept into this and you can see by other comments they are doing this to others. I strongly suggest, if you so insist on using them, to get them to come to your home and do the walk through (for which they will charge you 250 as I'm told) and you can lock in your estimate (but I'm not even sure they would abide by that). Now we are stuck with moving the rest of the items ourselves. When contacted, the representative was extremely rude and wouldn't let me even speak to the person who did the estimation (specific comment was "oh he's just the sales guy" - he can't do anything for you). Ali (same as previous comment and team were nice and did a good job), but the company as a whole is something you seriously need to watch-out for. We're taking other action but would strongly suggest you look at other companies before deciding to go down this path.
Donward_Dog
GBI just had Petra Pro Movers take care… I just had Petra Pro Movers take care of my belongings. They were professional, thorough and very courteous. I highly recommend Petra Pro Movers for your needs!
Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.
Steve Henry
GBI’m shocked this company is still in… I’m shocked this company is still in business!! They lie about price! They are a scam. Many items lost or probably stolen! They won’t do anything about it! They simply know they are a scam company! Every media outlet will know this! I’m so tired of their lies and scam!!! It is my goal to put them out of business and hold them accountable for their actions. The stress they have caused me! Thank goodness for a good attorney!!!!
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.