Carlton
GBExcellent experience Excellent experience. Very efficient and kind to work with. I would highly recommend Ryan, Moe and Hamza for my next move or anything you need.
Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.
Jason Colvin
GBPetra Pro Movers destroyed our 75”TV Petra Pro Movers destroyed our 75”TV. They LOST boxes containing loved ones ashes, financial documents, passports and car titles. They moved our items from truck to truck once they left the point of origin; mixing our items with other peoples items. They will NOT compensate you for any losses, damage or anything else caused by their ignorance. We’ve been fighting with them for 4 months with them doing nothing!!! This company (along with amerisafe, who employs their services) is an absolute scam that will turn your move into a nightmare. AVOID them at all costs. Hire a reputable company. By the way, the positive reviews of them were left by their own acquaintances, family members and employees. In my own opinion, anyone who does this stuff to people without making it right is nothing but human garbage.
Sean Doherty
GBBe very aware of using this company. Similar to the previous comment - you need to seriously watch their estimates, they under estimate to seal the deal and then half-way through the truck being loaded they claim the "estimation" was bad. That is their problem - it shouldn't be ours. They had already taken the deposit of 1,200+ on a total quote of 3,800.00 and then increased the total due (after loading the truck - and your things are basically held hostage) to 5,200+ and when they finally finished the truck AND they still had left half of our things. They offered to send another truck for an additional 3,000+ to finish the job, so all in all we would have been in for somewhere between 9,500 to 10 grand off an initial estimate of 3,800 dollars. DO NOT be swept into this and you can see by other comments they are doing this to others. I strongly suggest, if you so insist on using them, to get them to come to your home and do the walk through (for which they will charge you 250 as I'm told) and you can lock in your estimate (but I'm not even sure they would abide by that). Now we are stuck with moving the rest of the items ourselves. When contacted, the representative was extremely rude and wouldn't let me even speak to the person who did the estimation (specific comment was "oh he's just the sales guy" - he can't do anything for you). Ali (same as previous comment and team were nice and did a good job), but the company as a whole is something you seriously need to watch-out for. We're taking other action but would strongly suggest you look at other companies before deciding to go down this path.
Charles Givre
GBTotally unprofessional Totally unprofessional! Stay away! My experience with Petra Pro was abysmal, and that is being nice. I ordered full packing service. The packers arrived at my home in Maryland and did a HORRIBLE job packing my items. Most importantly, they did not label any boxes, so it was impossible to take any kind of inventory. It was also impossible to determine what boxes went where. Upon arrival, the team made no effort to put my belongs in the rooms where they belonged. Instead, they just threw items in my garage, and anywhere else they could. The team in Maryland left a mess in my home there including pizza boxes, empty bottles and other garbage. Bottom line, this is not a professional organization and should not be trusted with your business.