HORRIBLE !! HORRIBLE !!! DO IT YOURSELF!! Set up appointment the beginning of July for July 30th. 2 men, 3 hours 16 foot truck. Heard nothing again from them until July 28. Now mind you, I’m packing…trying to move. I get a call that the 16 foot boxed truck is not available and that they need me to send pictures of everything that I want them to move. I stop MY work for them. Took the pictures, sent them and he tells me that I’m getting a sprinter van and that everything will fit. I told them I didn’t think everything will fit. Yea, those items did fit but I had to take 9 trips from NJ to PA and back after the move to get the rest of my stuff (I had to use my small Toyota). I was told if I had any additional items I could not add them…..well, cause now I have a MUCH smaller truck. For most of the time, the one guy was putting things in the truck, rearranging things several times, while the 2d guy watched him. Also, I made a wrong turn. He was following me. I had to turn around so I made a u turn in the NJ State Troopers driveway. He called me and yelled at me ‘ why are you turning into the police lot. Are you playing a game with me?’ Their game is making things take longer so they receive more money. They couldn’t get my sofa in the living room. I told them just leave it in the hallway, you’re not playing with it for an hour. I put my table back together and the box spring up the stairs myself because I wasn’t paying them another hour. The worst move ever. They know how to rip you off and they do.

Horrible company!! Unprofessional!! The 2 movers we scheduled never showed up so Brent supposedly sent 2 new guys to move my daughter and only one showed up to load truck. Supposedly both movers were supposed to meet my daughter at her new apartment and they never showed up after he was paid in full!! Terrible customer service; no one answered the phone!! I would not recommend this company to my worst enemy!! 🤬🤬🤬 Now I will tell you that I spoke with Rio Movers this morning and they gave a full refund plus. I am happy by the way they handled my situation!! Thank you!!

Rio Ran dry I purchased two movers for two hours to move my most valuable furniture- seven items in all. They sent one person who was doing is best to get it done in two hours appreciated but not fully completed. In the end he dragged and tossed items in the pod he left gaps and made spaces inaccessible. He took my moving pads off and said he had to take out the drawers to move the items. Not necessary with two people. He damaged the runners when taking the drawers out and eventually was tired and careless. I asked him to leave at time because it was clear to me he was not concerned with my items. Not trained movers but eager.

Rio movers subcontracts jobs out to… Rio movers subcontracts jobs out to companies that will steal your stuff. I recently paid over $2,000 to Rio Movers and my experience was terrible. Not only did the movers break my furniture they also left behind most items. At least I think they left them behind or all items were stolen. In short Rio Movers is not liable for hiring sub contractors to steal and break your items. I suggest hiring movers that are trustworthy and Rio Movers is not. I'm beyond upset, I feel violated

***WARNING** DO NOT USE RIO MOVING! ***WARNING** DO NOT USE RIO MOVING!! I purchased a Groupon for 3 hours, 2 men with a 16ft box truck. Guys showed up late in half the size of the truck. They told me not to worry about the time as the size of the truck was not my fault. I told them to take the larger items first to get those out of the way. I was getting the new house ready and did not see that they took the smaller items. Since the truck was half the size it took them longer to move the items as they had to go back and forth from old to new house several times. They only worked the 3 hours, even though I approved charges for additional hours. The movers didn't say anything and just left leaving me with larger items I can't move myself. I called to complain and was told I'll have to pay them 3 and half hours of upfront costs to move larger items. After going back and forth I approved the additional time with new movers. I was told movers would be there either 9pm that evening or 7am the following morning. No one showed up. Management was terrible, movers were unprofessional. I'm left losing another day of work with items still at old house.