Jake Wheeler
GBThese guys were AWESOME! These guys were AWESOME! Mike was very friendly and informative when scheduling the move. They are also one of the cheaper professional moving companies. This did make me a bit nervous. But don't let that fool you!!!! They have great prices AND excellent movers! The guys were super f riendly and they knew what they were doing. They organized very quickly and efficiently. Even though I was just in a one bedroom I had quite a bit of stuff. Luckily I had organized everything as much as I could in advance so there was minimal work but they took full advantage of that. Move was not stressful. They came a bit early but was charged for the time we had agreed to. I am recommending Rio Movers to all my friends. Moving doesn't have t o be stressful nor does it have to be overpriced! Thanks Mike and your team of amazing movers!
Sarah Dillard
GBDO NOT USE THEM This was the WORST moving experience I have ever had. If you’re looking for quick and efficient movers look elsewhere. If you’re wanting your move to take 12 hours then this is the place for you. I was originally scheduled (scheduled weeks in advance) for a 9-10am time slot. I called the movers 10 mins before 9 to ask them to give me a call when they’re 10-15 mins away. I was told during this call that they wouldn’t be arriving until 10:15-10:30 due to “traffic”. I said okay and waited for that time. Then that time came and passed and they were nowhere to be found. I called the movers again directly (his name is Robert) and he didn’t answer. I called again at 10:45 and they were nowhere to be found and didn’t pick up the phone so I called Rio moving who reached out to Robert who told them he was about 5 minutes away. I rushed to put my cats away and he still didn’t show up after that for about 15 more minutes. When he gets there he moves so slowly. I understand that they do wrap up the furniture to make sure it’s safe and it does take awhile but as someone who hired movers, I shouldn’t have to help them. I brought things out to them to pack in the truck, wrapped my own TVs and monitors, and even had to pack stuff in my own vehicle. At that point I might as well just moved myself. It took about 4 hours to pack up a 2 bedroom apartment that’s 1,500 sq ft with primarily just furniture. They made comments every time they had to pack stuff like “oh we need to take this too”. They took phone calls (not work related) and would just stop to chat. When we finally packed up and left, my new place was only 41 minutes away with traffic. Now since it was a 26 fr box truck, it would take them longer than it took me by about 20 minutes or so. It took them 2.5 hours to arrive at my new place because they had to take a “bathroom break and fill up the truck” that they claimed only took 30 minutes. I called Rio several times saying that they hadn’t arrived and they’d call Robert in which he’d reply he was only 20 minutes away. Those 20 minutes passed and he didn’t show up. I’d call again and be told it would be 5 more minutes. 5 minutes passed and he still didn’t show up. I called Rio about 5-6 times and spoke with Walter primarily the “manager” and he even noticed that when Robert told him 5 minutes while I was on the phone with him that a whole 11 minutes had passed since that discussion and still no Robert. When they finally arrived, he unpacked just as slowly as he packed. If it wasn’t for the other mover Ronnie, who knows how long it would have taken. Again I had to help them because if I didn’t I wouldn’t have been unpacked in my home until about 10pm when they started at 11am. This whole move that was originally estimated for about 3 hours and only $485 turned into an 8 hour move and I owed them $900. Not sure how these other reviews have great stars because this was a horrible experience. And every time I told them what was happening, they only cared about how it never happened before and how they have 5 stars. Well guess what now you have one.
Sarah Accardi
GBRio movers subcontracts jobs out to… Rio movers subcontracts jobs out to companies that will steal your stuff. I recently paid over $2,000 to Rio Movers and my experience was terrible. Not only did the movers break my furniture they also left behind most items. At least I think they left them behind or all items were stolen. In short Rio Movers is not liable for hiring sub contractors to steal and break your items. I suggest hiring movers that are trustworthy and Rio Movers is not. I'm beyond upset, I feel violated
Deborah
GBDO NOT USE DO NOT USE! If I could give a -0 I would. This company is horrible & full of lies and excuses. My son scheduled 2 movers for 2hrs, 2pm-4pm and they never showed up. After over 41/2hrs of getting the run around & different reasons as to why we were waiting it turns out that they didn't even have 2 movers to send. 1 guy showed up but was told he was not allowed to enter the house until the other guy arrived, well 11/2 later still no 2nd guy even though kept saying he was on his way, stuck in traffic & when we said we had did it ourselves and to just cancel it, they then said the guy who had been there for over an hr could now enter the house & we said forget. After a wasted day, my son & his girlfriend & myself loaded the truck ourselves. I would never reccomend them to anyone not even an enemy.👎👎👎
Siri
GBRio Ran dry I purchased two movers for two hours to move my most valuable furniture- seven items in all. They sent one person who was doing is best to get it done in two hours appreciated but not fully completed. In the end he dragged and tossed items in the pod he left gaps and made spaces inaccessible. He took my moving pads off and said he had to take out the drawers to move the items. Not necessary with two people. He damaged the runners when taking the drawers out and eventually was tired and careless. I asked him to leave at time because it was clear to me he was not concerned with my items. Not trained movers but eager.