Missing Items and Poor Customer Service I normally never leave bad reviews for businesses, but I had a very very poor experience with Rio Moving. My movers showed up 2 hours late and took over 5 hours to move a small studio apartment, which should not have taken as long. After moving to the new apartment, I realized that some valuables were missing, and the Rio Moving team has done nothing to cover the damages and losses that they are legally responsible for, per the contract that was signed prior to booking.

Rio movers subcontracts jobs out to… Rio movers subcontracts jobs out to companies that will steal your stuff. I recently paid over $2,000 to Rio Movers and my experience was terrible. Not only did the movers break my furniture they also left behind most items. At least I think they left them behind or all items were stolen. In short Rio Movers is not liable for hiring sub contractors to steal and break your items. I suggest hiring movers that are trustworthy and Rio Movers is not. I'm beyond upset, I feel violated

False advertisement False advertisement, horrible, terrible company, there are somany things that went wrong. I WOULD NEVER USE THIS COMPANY AGAIN. After payingthe driver $750.00 to RIO Movers, I noticed that all my moving 15 blankets thatthe Crew Manager nicely packed up and put back into his truck was stolen. RIOMOVER refused to accept any responsibility, Mike tries to threaten me andclaims that it was a mistake, how is taking 15 blankets a mistake? I was notgiven any receipt at the end of the move. I'm not even going to write my entireexperience because it was a nightmare. PLEASE STAY AWAY FROM THIS COMPANY!! I DONOT RECOMMEND THIS COMPANY AT ALL MAY 2023 you will be sorry, and it will costyou a lot of money TRUST ME DO YOUR HOMEWORK RESEARCH OTHER MOVING COMPANIES.

***WARNING** DO NOT USE RIO MOVING! ***WARNING** DO NOT USE RIO MOVING!! I purchased a Groupon for 3 hours, 2 men with a 16ft box truck. Guys showed up late in half the size of the truck. They told me not to worry about the time as the size of the truck was not my fault. I told them to take the larger items first to get those out of the way. I was getting the new house ready and did not see that they took the smaller items. Since the truck was half the size it took them longer to move the items as they had to go back and forth from old to new house several times. They only worked the 3 hours, even though I approved charges for additional hours. The movers didn't say anything and just left leaving me with larger items I can't move myself. I called to complain and was told I'll have to pay them 3 and half hours of upfront costs to move larger items. After going back and forth I approved the additional time with new movers. I was told movers would be there either 9pm that evening or 7am the following morning. No one showed up. Management was terrible, movers were unprofessional. I'm left losing another day of work with items still at old house.

Fraud Company : Do not book any moving I booked my moving on 30th and 1 day before they cancelled saying that moving guys has issue on permit so they can not give service. In hurry I booked other movers for that i have to pay extra money as i booked last min. They are truly unprofessional and do not believe on those guys. Beware of those fraud company.