United Movers & Storage
CS: [email protected], Now Servicing, All Lower 48, United States
Dennis
GBThese Guys Are Criminals This company is nothing more than a crook. I wish I had seen these reviews before depositing $1,100 on July 26th 2023. My contract called for a pickup on the 3rd or 4th. On the 4th, I called to find out status, they called back and said driver to arrive on the 5th. Then the 6th... After leaving multiple messages to customer support, sales, logistics etc I kept getting delayed. Finally I made commitment to cancel yet no one called back. Consumers beware of this company. They are frauds. They said they were a moving company- they lied. I found out that California Consumer Affairs cannot do anything because these frauds are brokers from Florida. I've since filed a complaint with BBB, Consumer Affairs and my Bank for Fraud and Non Performance. Do not make the same mistake like me and others who have filed a complaint. RUN from these POS!

Linda
GBI couldn't be happier with my choice of… I couldn't be happier with my choice of United Movers for my 5,000+ sq. ft., 3-story house move from Kentucky to Palm Beach. From the start, Michael was incredibly responsive to all of my questions and concerns. The move was challenging due to the location of our house in Kentucky not being easily accessible for a semi-truck, but United Movers came up with a creative solution by renting a local truck to transport our belongings to a truck stop, then reloading them onto the semi. The team of movers, Jose, Jonathan, and Manny, were exceptional. They took great care with my belongings and were constantly communicating with me throughout the process. They were also incredibly accommodating and accommodating to any special requests I had. United Movers also accommodated my need to pack one weekend and hold everything until the next weekend due to the closing dates of my houses, and they scheduled the same team to unpack me, which was a huge relief. The team of Jose, Manny and Jonathan did an amazing job unpacking everything. They didn't rush to just get done and go home, they actually cared and were concerned about my things. I even have very fine European crystal that I have broken before just from hand washing them, but NOT ONE OF THEM were broken during the move. I was also impressed that I didn't need the additional insurance I purchased with the team of United Movers. They were truly amazing! I will recommend and only use United Movers in the future. I don't know what you pay this team, but whatever it is, it's not enough! They are great ambassadors for your company!

AJ F.
GBThese guys did a great job with my move… These guys did a great job with my move from MA to FL. Hard workers and delivered the items in a timely manner. Highly recommend!

AD
GBUnited Movers and Storage ripped me off… United Movers and Storage ripped me off for $2,000. I booked a moving date with them only to find out they were not DOT verified. Withing 24 hours I called back to cancel the move and since then they have blocked my phone number and emails. I sent a certified letter to them. a complaint to the BBB and department of transportation both federal and in the State of Florida. DO NOT USE THIS COMPANY

Angelina Florian
GBAwful Communication, Slow moving time My entire move with this company has been nothing short of a nightmare. The moving carrier which they assigned for my move has been extremely rude, unprofessional, and has not met any delivery date that they have told me in the 3+ weeks they have had my stuff. I still have no clear answer on when I will be receiving my belongings, where my belongings are, or why I have not received them on any of the dates I had been given. The company that brokers coordinate for the move I believe is a reflection of United Movers and Storage, and unfortunately this has been the worst moving experience I have ever had. There are also a lot of hidden and pop-up fees, such as a $450 "shuttle" fee because they claimed they could not fit the moving truck into my previous apartment's streets. I have had to initiate every single point of communication with the moving company and they do not answer emails, or voicemails. I now have lawyers involved as we are nearing the date where it would be considered breach of contract. Please stay away if you do not want your move to be more stressful than it needs to be, and if you want your belongings in a reasonable time.