Still waiting for my confirmed refund This company doesn’t even deserve the 1 star. After reporting them to the BBB (complaint #20971947), Kate swore they were working on resolving the issue and that they take these matters seriously. She lied stating they have been speaking with me on the phone (to which we NEVER talked on the phone) stating they “explained” there was a delay. How do you delay a refund for 5 months? I never received anything from the company other than emails saying my payment was being processed AND the request to remove my negative review. Why would I do that when I still don’t have the money that the company has confirmed they owe me. I won’t say that these positive reviews are fake, but I will say based on my experience the negative ones are 100% correct. If you are considering this company, don’t walk, RUN away before you too are scammed out of your money or possessions.

I'd give them zero if that was… I'd give them zero if that was possible. I feel that inflated pricing changes between estimate and total due, are almost to be expected. Final total almost 1k more than estimate, for an additional 7 medium boxes. More than half my things arrived frozen or soaking and damaged. Wood tables were bloated from being completely water logged. My linens and end tables were covered in black mold. Company has yet to return a single phone call, text or email. Do not hire.

Bravo!! Delighted with the service, ours was a BIG BIG move and the team worked their socks off. They always remained polite and careful throughout the move, even though it took longer than expected. 5 Stars? No!! I’m going to give them 10 Stars!!

Not an honest company I paid more than double the original quote. Delivery was not when expected, missing items, damaged items. Absolutely horrible customer service finally started a claim with a 3rd party only for them to email.me saying Venture Van lines requested my claim to be closed and to contact Venture Van Lines if i had questions. Lying, cheating disrespectful and flat out don't care about being a respectable company. You should be ashamed.

What a wonderful moving experience What a wonderful moving experience! The 3 guys we had, Darius, Sam, and John, were great and very knowledgeable. They handled our items with care and were personable and quick. Absolutely would use Venture Van Lines again and recommend to all friends and family.