Held items hostage and refused to respond, Threatened to never return item if I raise it to authorities This company (Levic Moving and Storage / Levic VanLines USDOT #3208892, MC 01001604, 500 NE 190St Miami FL 33179 / 201 King of Prussia Road, #650, Wayne PA 19087, Phone 267 360 6401, 855 785 3133) is a SCAM. Stay as far away as possible! They do not have their own truck as advertised, their Sales people disappear the moment the movers come to pick your belongings, hold goods hostage, charge you significantly more than agreed upon. Do not trust any of their reviews without checking out people's profile - They are all FRAUD PAID reviews given by students sitting in different parts of the world who have no reason to move belongings in the US. Background - We had to move cross country from CA to Florida during the Dec 2021 holidays. After researching multiple companies, we decided to go with Levic based on their Sales person Gaby's attention to detail , their quote, them not being brokers and owning their truck fleet and overall reviews on multiple sites. We ensured that we itemized every item we had down to the T with measured dimensions for each item to get an exact quote before the move. Our first reach out for quotes is attended to by Gaby (Previously Amy) in late November'21. Gaby sounds like a patient, detailed and committed Salesperson. She goes through the inventory in detail and works on our quote. Over the next few days she follows up persistently as we work through editing our belongings. Gaby commits to our stuff reaching us in 10 days from the pick up date till the morning of the move. Day of move - More than half way into loading the truck, the manager Sol tells us that we will exceed the Cu.ft quoted to us by Gaby by 150-200 and would need to pay $2000+more. We are SHOCKED. We continue to try to reach Gaby but she has disappeared. She has not responded to 30 calls/ 20 emails over the next 20+ days. The manager loading our belongings can get through to Levic but we cannot!! The movers load our belongings. Stuck in a catch 22 situation, we end up shelling $2000+ more than our actually quote and leaving some furniture behind due to Levic's scam. we try to contact Gaby everyday and she is nowhere to be found. We are redirected to dispatch one time and after we express our frustration they stop taking our calls and ask us to email . after 20+ days of waiting, the truck shows up. We are told we will be dropping off your belongings in 2 hours. A different company arrives - South Coast Carrier. The driver says it is a delivery outsourced by Levic to their truck. They demand the remainder of the payment before letting us see our goods. When we insist that they show us the items, they threaten to leave without delivering We pay the money. It is devastating to see the state of our belongings. Items dismantled, lost, Boxes broken into, laptops stolen, table broken, chair broken, sofa dirty. We get our items painfully delivered and try contacting Levic's customer service/insurance department. Since then no responses in spite of multiple reminders and calls. We contact Emma at Levic she demands more money to deliver our rest of the items. When I refuse, she puts the phone down and has never picked the call again. Our belongings are being held HOSTAGE by Levic Van Lines and we have already lost a lot of furniture in this move (Pictures attached). Requesting help from the regulatory bodies in putting an end to this SCAM company Some key people involved in this scam Gaby- gaby@xyz 305 824 2262 Ext 101 Emma - The Dispatch/ Customer support team info@xyz Website John - john@xyz Sol - Manager San Jose, AKA Soloman +1 - 347 400 9000 Delivery driver - Larry and his wife. South coast carrier USDOT 1633509 ICCMC 602306 VIN ESFL 4803 I am horrified to go through this experience. I have no idea how many people have to go through this every year and every day. Happy to share additional details. Please contact me for more detail.

ZERO STARS This company is to put it plainly, evil. They lie to you up front about costs and delivery. Like many have mentioned, Amy was involved in the initial quote and sale. Do not believe a word she says. They had my stuff in storage for over a month. I called every week and was told the first week it was loaded on a truck waiting to be taken. Then the truck needed repairs, to call back Monday. Called back Monday and was told that wasn’t true, the driver was actually in the hospital. Call back next Monday. Called back and the truck had actually never been loaded and my stuff was still in storage in Miami. Another week goes by and nothing. Finally call and am told a driver is on his way from TX. A week later I was told my stuff was loaded and it would be 5-7 days before delivery. It arrived 2 days later, (I know great news you’d think) but they refused to wait to deliver until I was off work. So I had to leave my brand new job to meet their movers. If I did not they were threatening to leave my stuff outside, and still charge me extra, or to put my stuff in storage and charge me extra. This all after they misquoted me originally and charged me $3000 more, and after waiting over a month to get my stuff. I can not express how rude, cold, and disrespectful the employees are. They will lie through their teeth about everything, and even tell you previous employees you talked to lied to you. I was cursed at, screamed at, and threatened. They LITERALLY do not care about you, or your things. Boxes arrived ripped, squashed, and open. About the only positives were the people they contract to actually do the loading and unloading of the truck, both were very nice. I feel terrible that they work for a company that cares so little for not only them, but also their clients. Bottom line, DO NOT TRUST THIS COMPANY!!! Pay extra and go with a company like UPack, you’ll end up paying the difference with fees and extra costs. You can only pay in ways you can’t dispute later which they know you will. They also basically blackmail you for more money after they have your stuff, and that contract you signed prevents you from doing a thing about it. BEWARE AND DO NOT USE LEVIC VAN LINES!!!!

Great Job! The Levicvanlines showed up on time and prepared well-prepared! They moved efficiently, and were careful with our stuff. They moved our 30+ boxes & all our furniture to our new apartment within 4 hours. They helped us move seamlessly!

Unreliable business The booking agent of Levic Van Lines gave me a quote of $1850 for the company to move my belongings from Fresno CA to Portland OR after I gave her a list of items to be moved. I specifically told her I wanted the items to be delivered on December 1, 2022 and she said okay. I also told her I needed the movers to assemble in Portland the furniture they dissemble in Fresno and she said okay to that too. On October 20, 2022 the movers came to move my belongings, but before they finished they told me the cubic feet of the items were more than their agent estimated so I should pay an extra $386 to bring the cost to $2236 which I did. Surprisingly, the movers still refused to move everything and left several items in Fresno. When I called Levic customer service employee to complain she said she could only tell management. The management did nothing. I rented a vehicle to go to Portland to receive my belongings on December 1, 2022 but my belongings were not delivered on that day. After staying at a hotel and calling Levic's dispatch everyday for 3 days to no avail, I returned to Fresno. It was not until December 12, 2022 that my belongings were delivered. However, the movers failed to assemble the furniture they took apart like the bed because I was not in Portland to remind them. Basically, the service was awful and Levic told me what I wanted to hear to get my business.

Very nice!!! Movers showed up on time, three movers with a plenty large truck and stocked with wardrobe boxes and blankets and such. They moved quickly and efficiently and came in under the time estimate for my 70 or so boxes and some furniture. They came up with a novel stairway shortening unloading plan to speed carrying stuff into a second-floor apartment. Communication before the move was excellent and knowledgeable. Highly recommended!