Priceline Van Lines is a SCAM Per my conversation on September 1st with Corey Patterson, I was given 48 hours to cancel and void the contract without having the deposit of $1,112 withdrawn (see attachment which includes management permission). That same day I called Corey back and requested that he cancel everything after we did some calculations. I told him my mortgage as well as an earnest deposit for our new home will be withdrawn, which leaves us with very little in our pocket. He assured me that the contract would be voided, no money would be withdrawn, and that he would get in touch with billing and I would be hearing from them the following day at the very latest. I never heard from anyone the following day (September 2nd), nor did I receive any emails from anyone, including Corey. I reached out to Corey on September 3rd to confirm that everything was being taken care of because I could not afford those funds to be removed from my account nor did I give permission to have them withdrawn at this point. Again, Corey reassured me that it will be taken care of, no funds will be removed, and that I should be hearing from Megan very soon… I never heard from Megan or anybody else. September 6th rolls around and I see that the funds have been removed from my account. More than 48 hours have passed, I had requested a cancelation the SAME day that Corey wrote the contract and the funds are barely being withdrawn 5 days later… This is absolutely unacceptable. The funds should have never been withdrawn. UPDATE: this company reached out stating billing will be in touch within the week to rectify the situation after our first complaint was made with the BBB: billing has still not reached out and that was over a month ago. This is a joke. We called again and they gave us another excuse and said they’d call back in 72 hours. No call came. DO NOT TRUST THEM.

Don't ever use Price Line Van lines Don't ever use Price Line Van lines. They quoted us a great price we could afford, which was evidently lower than any movers would actually do the job for. They cancelled at the last minute, telling me they couldn't find anyone to do it for the price, even though they had told us that they had booked us on a shipment that was already going in the same direction (from Cedar Rapids to Salt Lake), and left us in a really bad spot. We've been trying to get our refund of our deposit back for over 2 weeks now, and just got an email that it will actually be 45 days to get our money back. 😡🤬 I don't become a Karen often, but they're pushing me to it. If we didn't have my in-laws, I don't know what would have happened because our furniture couldn't stay where it was, but we had no way of moving it on our own, even to goodwill.

DO NOT USE!!! DO NOT USE!!! They do not tell the truth about their services or charges. I called them, they gave me a great price quote, they said it was soo cheap, because I was booking with them soo far in advance. The representative I spoke to, Mark Andrews, told me over and over again, that If I cancel I get a full refund on my deposit. Priceline Van Lines required a third of the total cost for the move, down as a deposit, for me that was 875.00 dollars. I agreed to the terms, but after 24 hours I emailed them stopping the process. I then called them to find out if they received my email ,and they did. They said that according to the contract , they keep 20 percent of the deposit, which would have been 170.00 for my deposit. I agreed to pay that, and then they tried taking 397.00 with an echeck, that I DID NOT Agree to. I then called them about this charge, and I was told that they keep 20 percent of the total price quote, not just the deposit!!!! Do Not Use this company!!!!

This company is a SCAM This company is a SCAM! Do not give them any money. They require a deposit to hold your reservation. They won't let you get off the phone until they close the sale. Then when you try to cancel, they will give you the runaround. I'm still trying to get my money back and it's been TWO WEEKS since I cancelled. Red flag, all the reviews on their website are recent. I wish I would have trusted my gut and hung up the phone!

GREAT JOB Spoke with Anthony. He was great. Thanks for taking care of my bike and furniture items. If I ever move again, you will hear from me