Lawrence
GBThis company is a SCAM This company is a SCAM! Do not give them any money. They require a deposit to hold your reservation. They won't let you get off the phone until they close the sale. Then when you try to cancel, they will give you the runaround. I'm still trying to get my money back and it's been TWO WEEKS since I cancelled. Red flag, all the reviews on their website are recent. I wish I would have trusted my gut and hung up the phone!
David Marin
GBDO NOT USE!!! DO NOT USE!!! They do not tell the truth about their services or charges. I called them, they gave me a great price quote, they said it was soo cheap, because I was booking with them soo far in advance. The representative I spoke to, Mark Andrews, told me over and over again, that If I cancel I get a full refund on my deposit. Priceline Van Lines required a third of the total cost for the move, down as a deposit, for me that was 875.00 dollars. I agreed to the terms, but after 24 hours I emailed them stopping the process. I then called them to find out if they received my email ,and they did. They said that according to the contract , they keep 20 percent of the deposit, which would have been 170.00 for my deposit. I agreed to pay that, and then they tried taking 397.00 with an echeck, that I DID NOT Agree to. I then called them about this charge, and I was told that they keep 20 percent of the total price quote, not just the deposit!!!! Do Not Use this company!!!!
Keoni Sablan
GBPriceline Van Lines is a SCAM Per my conversation on September 1st with Corey Patterson, I was given 48 hours to cancel and void the contract without having the deposit of $1,112 withdrawn (see attachment which includes management permission). That same day I called Corey back and requested that he cancel everything after we did some calculations. I told him my mortgage as well as an earnest deposit for our new home will be withdrawn, which leaves us with very little in our pocket. He assured me that the contract would be voided, no money would be withdrawn, and that he would get in touch with billing and I would be hearing from them the following day at the very latest. I never heard from anyone the following day (September 2nd), nor did I receive any emails from anyone, including Corey. I reached out to Corey on September 3rd to confirm that everything was being taken care of because I could not afford those funds to be removed from my account nor did I give permission to have them withdrawn at this point. Again, Corey reassured me that it will be taken care of, no funds will be removed, and that I should be hearing from Megan very soon… I never heard from Megan or anybody else. September 6th rolls around and I see that the funds have been removed from my account. More than 48 hours have passed, I had requested a cancelation the SAME day that Corey wrote the contract and the funds are barely being withdrawn 5 days later… This is absolutely unacceptable. The funds should have never been withdrawn. UPDATE: this company reached out stating billing will be in touch within the week to rectify the situation after our first complaint was made with the BBB: billing has still not reached out and that was over a month ago. This is a joke. We called again and they gave us another excuse and said they’d call back in 72 hours. No call came. DO NOT TRUST THEM.
Scott Nicholson
GBNo refund This is an update to a prior review I gave this company (that review was one-star also) on Yelp and on mymovingreviews.com. They promise a refund minus 20% within 45 business days after the contract is cancelled. It's been 55 business days, and I have not received a refund. I cancelled on May 1st. There has been no repsonse from this company after several emails asking about the refund. I am certain now that I will never get my money back, or even the partial refund minus the 20%. Be warned, THIS COMPANY IS A SCAM!! DO NOT USE THEM! DO NOT TRUST THEM!
Handy Customer
GBTHIEVES AND FRAUDS DO NOT GIVE BANKING… THIEVES AND FRAUDS DO NOT GIVE BANKING INFO! THEY HAVE ISSUED TWO FRAUDULENTLY SIGNED ECHECKS. I'VE NOW FILED A POLICE REPORT AND A DETECTIVE WITH ECONOMIC CRIMES IS INVESTIGATING.