
Lissy Lopez
GBBeware of AEY Logistics!!! Beware of AEY Logistics!!! I recommend a very detailed research about this company before contracting them so you don't have the same bad and terrible experience we had with them. We feel we were scammed. It is our personal experience, it doesn't mean it will be your experience too. But my advice is simple: Beware! AEY, they are brokers, so they are a third party company that acts as a moving coordinator between you and the moving company (the actual carrier). That's ok. BUT, in our experience with AEY, this company, they give you a quote with a much lower price than the price they know the actual movers (carrier company) will charge you. How they do it? You provide them a list of your inventory items and they give you a quote where the price is based on the cubic feets that your stuff would occupy on the truck. They underestimate the cubic feets so the price shown would be much less that the actual real price you'll get when the movers, on the actual moving date, verify the quote. In this way they get the business from you because they are "offering" a "very competitive price" and the price appears to be lower than other companies!!! But is not!!!! In our case, they estimated 528 cubic feets when the real cubic feets were 800. Original estimate was $2,618 and the real price was $3,978. $1,360 more than the original price. And our stuff (only 50 items) were mostly boxes and we provided them the actual exact measures weeks before the moving date. And this situation is incredible because I sent an email to Dan, the salesperson, asking if the quote could change during carrier pickup and he answered the email saying that "the only way the quote could change is if you add or eliminate items from the inventory". And we didn't do any changes. And 2 weeks before the moving date Tommy from Quality Assurance called us and we sent him an email with our inventory and final count of boxes. Tommy said they do the QA to assure they separate the needed space on the truck and "avoid you extra charges". OMG, Dan and Tommy! In our personal experience with this company AEY Logistics, if you need a solution for a situation like this, they will avoid you and they will not be answering your calls or providing a solution. I asked to talk with the Customer Service supervisor, they told me it was Jeff. He could not help. I asked for his supervisor. He said that the supervisor was Edwin. But when I spoke with Edwin he said that he was the Operations Manager and that he was going to provide a solution because he was the decision maker in the company. Then, when Edwin disappeared after told me he was going to call me next day, I spoke with Olivia and she said that Jeff was not the Customer Service supervisor (I should have known that!, he was supposed to be the Customer sservice manager, you know customer service skills!, but Olivia said he was someone from Dispatch. I'm also confused because in a business social network said that the Operations Manager is Steve Shelly and not Edwin. And Edwin identified Mr. Shelly as the owner. So, I tried to contact the owner thru that business social network but he didn't answer. I would never recommend this "company" to anybody. In my experience, once they get the business, they disappear. 0 stars to Sales, 0 stars to Customer Service, 0 stars to Quality Assurance and 0 stars to Operations.

Braxton Cronin
GBNice Move! It was great service from start to finish: good communications and prompt delivery, all good. I would use it again.

Laurie Wallace
GBExpensive and Deceptive Expensive, deceptive. The company was very responsive and accomadating until the move date. While our driver was nice, my quote went up by over $2000. Of course you can't have your stuff until you pay. I didn't have the extra money in cash (they only deal in cash or Venmo RED FLAG). So, I paid through venmo using my card. I had an issue with Venmo trying to take the money from my bank account and had $70 in fees. Reached out to the company for help and they don't even have the courtesy to respond. They get your money and screw you. The BBB rating was terrible and states they are not sure this company is even licensed. I wish I had done more research as this company has horrible comments and ratings.