Mercedes Oz
GBAbsolute Worst Experience This company seem unprofessional and possibly a scam. Stay clear if you do not want to be ripped off. They will give you a low quote, then on moving day they will double the price, and if you do not go with the double price they will keep your deposit for a service they have not fulfilled. I was moving across the country and needed a moving company. Sannah Van Lines' quote of $4K looked good and the representative on the phone was very professional and nice. I paid the deposit $827 two months in advance and followed up several times with the company as we got closer to the move date. On the day of the move the movers showed up at 6pm at night. They looked unprofessional and not ready to move. The “crew” did not seem to have any packaging materials with them like they knew that there would be no move today. When they examined our packed belongings they said we have twice as much as in our quote hence we need to pay $8K. The thing is that we had exactly the amount of items we listed for the quote so we did not have any extra stuff as they claimed. When we told them that we would not pay double they said they won't move our stuff. So we asked for our deposit back. Then they said that they would not give our deposit back because we did not show up on moving day. Really? The entire neighborhood saw them!