They never showed up I had a representative named John that was nice in the beginning, then once I signed the contract and the moving date started getting closer, he had a covid exposure (I don't buy it) and could no longer help with any questions. They gave me a 3 day pickup window, that came and went while I was waiting with all of my bags packed. I kept calling and asking for updates, I was told that I would know when the drivers would arrive before they (the company) did because the drivers would contact me directly. That never happened and the movers never showed up. I never heard from American again. I was stuck last minute having to move an apartments' worth of stuff all by myself (a single young woman) because American totally ghosted me. Pick a different company, these people aren't to be trusted

Absolute nightmare dealing with AMF Absolute nightmare dealing with AMF. It’s been total hell. They rescheduled my move 4 times with a repeated pattern of confirming a pick up date, then never showing up, and then rescheduling to repeat. And after getting upsold and charged $8k more than my estimated price and leaving me desperate and with no options than to pay, and received my household a week later with 2/3 of the contents damaged, smashed, and dented. Rent yourself a truck and forget about these brokers. AMF takes no responsibility for anything but has no problem taking your upfront deposit with no guarantee of your reserved dates and in fact knowingly aware that the probably of securing a truck fir that date being remotely possible. Stay away.

Scammers period Scammers period. Take deposit upfront & Ghost you. They are not a moving company but a fake broker. All positive reviews here & Google are fake paid for by these criminials. Think about all 5's????? All real reviews are 1's. Don't use this company report them to the authorities in Florida. You will lose your money.

Use them again!!! John was very understanding and worked with me on making things happen until the very last minute. His estimate was pretty accurate, even if he didn't believe he would get as much done in three days as we did. But we work hard and expect the same of others. We were not disappointed. The moving team worked hard and was very professional yet kind and understanding. Their prices were also competitive, as I checked other companies to ensure that I was getting a fair deal. I highly recommend American Moving and would for sure use them again.

1 star is being very generous to this… 1 star is being very generous to this company! The customer service was rude, unhelpful, & awful with communications! The movers picked our stuff up from our apartment in Phoenix, AZ. On May 30th, & god only knows where they kept our stuff for nearly 2 MONTHS, before finally delivering to our new apartment in Charlotte, NC. On June 25th. 2 Months! Absolutely unacceptable! We’re definitely missing a few boxes/bags. For whatever reason they completely took my Whiskey barrel apart, which will cost a couple hundred to have it re-assembled (seeing I don’t have the proper tools to put it back together). This company is an absolute joke, & they do not care about the customers at all. They take your money & could give 2 F%%ks about what happens to your valuables! Thanks for stealing my hard earned money & 2 months of living hell AMF you useless fleabags! -5 stars would still be too friendly for AMF