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GBJust adding to the other complaints Just adding to the other complaints. So i dealt with ROBBIE SUMMERS, who seemed very friendly and nice on the phone and so we went over everything that i wanted moved. Mostly from my garage. Lift, bench, shelving, toolbox, quad. I sent Robbie pictures of all the items to be moved and also the measurements of everything that was going to be shipped just to show that i was being honest with the things i wanted shipped. I took a picture of the measurements and sent them to him. H egave me a price of 3,200 to move everything. When the movers showed up they looked at everything and a woman from ATLAS MOVER GROUP calls me and says it will be 9,000 dollars to move your items. I could not believe what she was telling me. I tried to call ROBBIE SUMMERS many times and aldo texted him but he NEVER RESPONDED. The woman brought the price down to 7k but i told her she was crazy and i wanted my original price of 3,200 dollars. I refused to deal with them. The company they sent i wound up making a deal with them to move my items.So what i found out is ATLAS MOVER GROUP company prices your move out and then finds a moving company. They are just a broker. BE AWARE ANYTIME YOU WANT TO MOVE. Find a local moving company that will come to your home and look at your items and get a written estimate. I BELIEVE THIS ATLAS MOVING GROUP IS A SCAM OUTFIT. STAY AWAY FROM THEM. Robbie Summers Atlas Mover Group LLC 888-855-2209
Mike Hagen
GBAbsolutely horrible service Absolutely horrible service. I was quoted a price and was told it was the "worst case scenario" quote. The day my things were to be loaded was far too late to find an alternative and it was suddenly twice the amount of my quote and I was stuck paying it because there was no more time. This was after they tried to move my load date and time 3 different times despite me making it clear that this was not an option and the day we agreed upon initially was the only day that worked for our schedule. Then it took twice as long for our things to be delivered and it was clear that our stuff was just thrown around. So many boxes were beaten down and smashed and then re-taped by the movers to try to hide it. Several things arrived broken, many beyond repair and we are still missing items. I reached out to the movers several times before things were delivered to get an idea of where our stuff was and when it would arrive and was told each time that they would check and get back to me. They never called me back. The agent who gave me my initial quote won't return a phone call or email and has all but ghosted us. And now that we have a list of items that were broken or missing, they are saying it could be 30-45 days before we even get a response about this. Absolutely terrible company and flat out liars.
Whitney Dedon
GBDO NOT USE ATLAS MOVERS GROUP I wish ZERO starts was an option! This company is an absolute FRAUD! They completely scam you out of money. ROBBIE SUMMERS is a LYING, DISHONEST sales guy who promises a 5-7 day delivery window and completely under quotes the amount of space that is needed to complete the move. Once ROBBIE SUMMERS got the deposit he completely stopped responding to everything. The move is then past over to the company they contract to complete the move. That is when they ask for half of the total, which is double the original quote. My stuff was picked up on 1/4 and it is still sitting in a storage space near where it was picked up. That 5-7 day delivery window has completely passed and my stuff is not even en route to me in Texas from DC area. No one has an answer to when it will be on the way and when I will receive it. Basically it feels like theft. DO NOT TRUST ROBBIE SUMMERS OR ANYONE AT ATLAS MOVERS GROUP!
CG
GBI would give zero stars if possible I would give zero stars if possible. They will underestimate your move by at least half then contract with improperly licensed sub who uses illegal immigrants and treats your stuff poorly. They don't disclose your things will be put in storage or moved to a large rig. Total lying scammers. RUN from this company!
Madie D
GBAll the negative review are true All the negative review are true. I wish I would have read before using Altals but I was in a bind and Kenneth sounds reliable at the time. Total scam. Kenneth told me my price would never exceed the initial quote but it ended up costing me more than doubling. I paid thousands of dollars. They use third party company that are even worse and hold your things hostage, never answer your call and when they do they hung up on you. My things were handled without care and were damaged in the move. He never returned my call when I called him and was just an overall horrible experience. So many other negative things happened but bottom line, DONT USE THIS SERVICE, TOTAL SCAM.