At 11 o’clock in the morning I realized… At 11 o’clock in the morning I realized I had water leaking into my family room ceiling. I phoned Caccia and they were able to send a technician over by 1pm, who found the leak and replaced the pipes by 4:30pm that same day. Everyone I dealt with was very professional and I was grateful to get such great service as we had a family wedding two days later.

Commitment to quality service Couple of issues over the past few months. New hot water heater first, and super-old galvanized metal pipes caused a flow issue. Then a stopped-up toilet -- plastic item got flushed and then wouldn't move up or down through pipes. Each time the people who came out (George, Joseph, Ruben) went over all options/costs (old pipes/toilets added to the problems), answered all questions thoroughly, giving good explanations if I didn't understand something - and everything got fixed. At no point was there an attitude of "oh well, you've got old pipes so that's just the way it goes." Yes, the cost is a little more but the quality of service and commitment to ongoing good customer relations is worth it.

On time, professional and clean Caccia was able to schedule an appointment the next day for my problem. Technician arrived promptly within the early part is the quoted 2-hr window. He solved the initial problem and further proactively fixed a potential other problem on the spot. He left the work area spotless.

I thought I had answered a survey a … I thought I had answered a survey a while back, but here goes another one. My experience with Caccia Plumbing has been a very positive one. The men you send out are always professional, thoughtful & extremely helpful. I have never had a bad or even mundane experience. I would always recommend Caccia to any of my friends or neighbors.

Quality, reliable plumbing service! Have used Caccia several times over the past decade and highly recommend their service because they are timely, professional and have integrity in the quality of work they do. I also think their work is fairly priced - not the cheapest nor will they try to gauge you. And they wear shoe covers in your home!