Rude Rebecca answered the phone. I asked for a quote. She insisted that a technician had to come out to do an inspection. I understand that they want to make money, but when I told her that I needed a quote and could give her the model of the fridge and the part number, she still insisted that a tech would have to come out to look at it to make sure that was the part number. Sorry, but I am not paying $79.95 to have someone check that I can read. I wanted a quote to see if I will use them. When I asked her to check the part number and give a quote, she flat out refused. So, I asked for a supervisor. She then promptly hung up the phone. I tried to call back, but it went to voicemail. The most unprofessional experience with a repair service ever. The only reason I even called, is because I don't have an evac machine for the Freon. I could do this myself. Update to manager reply: We asked for a supervisor, and the phone went dead. Highly suspect. Providing me with a olace to find the part does not give me an estimate as to your charge. I asked for a quote for replacement of the compressor. I have the part number. Not difficult. Your company just wants to make a quick $80 because most people dont want to spend the money on the repair. I know how much it could cost. As far as how I and my wife talked to your CSR, asking for a quote, and trying to give a part number only to be interrupted and told a service tech would have to determine the part number is insulting, so asking for a supervisor is normal. Then to hang up, or as you say disconnected, is just bad business. Yes, when the line picks up and says to leave a message, that is voicemail, not an automated answering service. And truly, telling me that my wife is rude, you have a lot to learn about talking to customers. You are right, best we do not do business, and I am sure to let everyone I know about my experience.

Very capable and knew shortly what part… Very capable and knew shortly what part was bad and needed to be replaced. When he came with replacement part, it was installed in a few minutes and he checked that the washer was filling correctly and it was. Very nice young man!

The Icemaker Fixer My icemaker on my fridge was broken and Joe W. fixed it with expertise and knowledge that saved me a lot of money. He repaired it expertly without the need for any new parts that would have been expensive. Joe was polite, efficient and it was a pleasure to have him working in my home. Simply put, he was terrific and you are fortunate to have him working for you.

Ed checked with his office as my… Ed checked with his office as my dishwasher started to work after his first visit. He said that the board would breakdown again! i hope he was correct. I decided to go with a new board and starter switch which cost me $488. Ed was pleasant

Fantastic service Patrick was very knowledgeable and professional. Our fridge issue was diagnosed, part ordered, received and installed in less than two days. Very happy.