Denise
GBSTAY AWAY! I purchased this warranty for my homebuyers and it has been nothing short of disappointing. The phone number automatically disconnects when you try to call them, emails go unanswered & this is just to get my home buyers information added to the account! There’s no claims to be made! I am cancelling the contract and going with another service because I do NOT trust that this company will be trustworthy.
Andrew Raymond
GBSCAM This company's customer service number no longer works, keep getting message not a working number 888-8121060. Poor customer service when I filed a claim. They take too long to service claim. I had to pay for repairs myself just to get it done. I then called them back for refund. They said they have to have some claim account manager to call me back to finalize the refund. No one called. I call them and keep getting same response. Then suddenly their phone doesn't work. I thought they blocked me so I tried from different mobile numbers and same results. Stay away from this company. I don't know if they went bankrupt or what.
Cyndi C Carr
GBThis Company is a ripoff! This Company is a ripoff!! We had 2 claims in 2 years and they never paid our repair person on one and they always say its our fault, poor maintenance. NOT!!! PHONE number is out of order and so is the website. We just lost our money.
Marsha Martens
GBThis company is a scam. I've had this policy for about a year now. I've had one claim for a leaky washer that's still leaking to this day. Multiple service calls and now I'm trying to call once again and I find that their website portal is there but I can't log into it, I get a 403 error. The phone number on the website doesn't work. I had to google for a legit phone number and as per usual, I get the answering service that is staffed by the most unhelpful lot. I have placed multiple calls and have yet to receive one and you can't ask for a manager because there just isn't one. I also found that they stopped charging my policy premium for last two months so do I even have a policy any more?
Ana Dobrasco
GBProfessional and kind! Hello, I received a phone call from Nathan to set up my home warranty today. I was interested in covering my appliances, ac unit, water heater, etc. Nathan was able to answer all of my questions. He was very pleasant, courteous, and very helpful. He even helped me save money today. Thank you so much!