This place sucks This place sucks. Avoid. Tech came out, said we needed a valve, ordered the valve, valve never showed up. No calls. No updates. Use a mom and pop for your hvac needs. This company misses the mark.

Club Member for 15 years Club Member for 15 years - What a waste I booked a maintenance appointment online and got it in 3 days. Had a change a work and asked to move it. Now they say it will take 40+ days. Never again. Choose another company. They are not what they promote - service - what a joke.

Your Technician Jesus Diaz is not in… Your Technician Jesus Diaz is not in the list you sent to rate his services. Jesus is very professional and polite. Explained well the problem I was having and fixed. Connie Guzman

BEWARE this private-equity plumbing profiteer BEWARE! Contact them after reading this, and you have no one to blame but yourself. Today for the first time I called Service Champions, owners of multiple plumbing co's, including Adeedo and Jack Stephan. Bad call on my part. Three strikes and I’m out: 8:30 a.m.: They said that btw/ 12 and 2pm they’d have a plumber here. 1:45 pm: I call to check in and I'm told dispatch will get back to me. 3 pm: I call again and this time I'm told they have to handle prior customers first and can’t get anyone out *today at all*. Let’s review these hall-of-famers: Not only don’t they make their window, they don’t even make the *day*. And I discover that fact only b/c *I call them*. Bonus points: My window wasn’t 5-8pm, it was *midday* – ie, their morning calls took up their entire day (?). As their tip o’ the hat, there was no offer to come tomorrow, no discount for future service. My best guess: They're owned by a private-equity company (press release on their own website) and maximize profits by using the airlines’ trick of intentionally and grossly overbooking customers. Today, I was one of their Whoops, We're So Sorry.

I'll Pass on Service Champion I had a plumber come out Thursday 10/27/1022. He was professional, clean and polite, but he wasn't Service Champion. He was from Adeedo Plumbing. When I called into customer service for the work to be done. The Rep couldn't give me an estimated price. The Plumber will give you the estimate. Which is fair. For me, it seems like they should be able to give you a ballpark figure on certain repairs. I know it wouldn't be exact, because of complications that could arise. The work I had requested was to have a drain unclogged and kitchen faucet replaced. He didn't want to take off the runoff cap, because it was old, and didn't want to try. He looked under the house to tell me that the pipes were old, and they would need to be replaced. I told him no thank you. Your prices were too high. I realize, everything has gotten expensive. When the customer service rep can't give an estimate price. I don't put my trust in people. I understand in some cases a person would have to see the work beforehand. I don't deal with third party companies. When you call Service Champion and listen to their recording of what you can expect from them. It's nothing but a bunch hype within their advertisement. Not that I needed his help, but he never offered to do anything. Since, I wasn't going to pay his price. He left very quickly. I will never call Service Champion again.