Service Champions - Great Service Service Champions stepped up when we needed them. Our heating went out on a cold weekend. The service person didn't have heaters to lend us with him, so he went out and bought them so we could have heat until they got the unit fixed.

Your Technician Jesus Diaz is not in… Your Technician Jesus Diaz is not in the list you sent to rate his services. Jesus is very professional and polite. Explained well the problem I was having and fixed. Connie Guzman

I'll Pass on Service Champion I had a plumber come out Thursday 10/27/1022. He was professional, clean and polite, but he wasn't Service Champion. He was from Adeedo Plumbing. When I called into customer service for the work to be done. The Rep couldn't give me an estimated price. The Plumber will give you the estimate. Which is fair. For me, it seems like they should be able to give you a ballpark figure on certain repairs. I know it wouldn't be exact, because of complications that could arise. The work I had requested was to have a drain unclogged and kitchen faucet replaced. He didn't want to take off the runoff cap, because it was old, and didn't want to try. He looked under the house to tell me that the pipes were old, and they would need to be replaced. I told him no thank you. Your prices were too high. I realize, everything has gotten expensive. When the customer service rep can't give an estimate price. I don't put my trust in people. I understand in some cases a person would have to see the work beforehand. I don't deal with third party companies. When you call Service Champion and listen to their recording of what you can expect from them. It's nothing but a bunch hype within their advertisement. Not that I needed his help, but he never offered to do anything. Since, I wasn't going to pay his price. He left very quickly. I will never call Service Champion again.

This place sucks This place sucks. Avoid. Tech came out, said we needed a valve, ordered the valve, valve never showed up. No calls. No updates. Use a mom and pop for your hvac needs. This company misses the mark.

Bad customer service I urgently needed something to be fixed at home. I called their customer service and was met with a lot of attitude. I was so disappointed since the reviews on their page indicate the contrary. I only hope that their customer service was having a bad day.