BEWARE this private-equity plumbing profiteer BEWARE! Contact them after reading this, and you have no one to blame but yourself. Today for the first time I called Service Champions, owners of multiple plumbing co's, including Adeedo and Jack Stephan. Bad call on my part. Three strikes and I’m out: 8:30 a.m.: They said that btw/ 12 and 2pm they’d have a plumber here. 1:45 pm: I call to check in and I'm told dispatch will get back to me. 3 pm: I call again and this time I'm told they have to handle prior customers first and can’t get anyone out *today at all*. Let’s review these hall-of-famers: Not only don’t they make their window, they don’t even make the *day*. And I discover that fact only b/c *I call them*. Bonus points: My window wasn’t 5-8pm, it was *midday* – ie, their morning calls took up their entire day (?). As their tip o’ the hat, there was no offer to come tomorrow, no discount for future service. My best guess: They're owned by a private-equity company (press release on their own website) and maximize profits by using the airlines’ trick of intentionally and grossly overbooking customers. Today, I was one of their Whoops, We're So Sorry.

SERVICE CHAMPIONS Livermre/Pleasant 5 STAR the full staff of dedicated Service Champion Heater and AC employees. Especially, Devin Spivey repair technician, Saad Arain Sales Engineer, Stephen Fike heater and thermostat installer and his assistant Rico and all of the phone schedulers. A very professional and timely experience, thankful, highly recommended. Looking forward to permit completion as well.

Late on a Friday evening Late on a Friday evening, I discovered a backed up kitchen drain. I called Service Champions and explained my predicament. The lady on the phone was very kind and worked really hard to help me. A plumber arrived promptly (coming all the way from Corona) and fixed my problem. Sorry I don't remember his name (I think it might have been Miguel). Very friendly, clean and efficient. I will use this company the next time I have a problem.

Bad customer service I urgently needed something to be fixed at home. I called their customer service and was met with a lot of attitude. I was so disappointed since the reviews on their page indicate the contrary. I only hope that their customer service was having a bad day.

Club Member for 15 years Club Member for 15 years - What a waste I booked a maintenance appointment online and got it in 3 days. Had a change a work and asked to move it. Now they say it will take 40+ days. Never again. Choose another company. They are not what they promote - service - what a joke.