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Trustify360 - Default Title

Lively Root

600 B Street, 92101, San Diego, United States

http://livelyroot.com

Visit this site

3.65

Based on 20 Reviews

55.00%

10.00%

0.00%

15.00%

20.00%

About Lively Root

At Lively Root, we are horticultural experts passionate about empowering our customers to create green spaces. Our team has over a century of experience as growers, retailers, and landscapers. We know with so many new consumers to home gardening, the learning curve can be steep. That is precisely why we not only provide pristine plants for the best possible start, but we also offer education and coaching. By equipping our customers with knowledge, we hope not only to guide but to inspire. Lively Root is committed to providing eco-friendly products and responsibly grown plants. All of our orders come to our customer’s doorstep carefully packaged from one of our nurseries to ensure quality at every step. Our direct fulfillment further expedites shipping and processing so we can provide the freshest plants anywhere. Plants improve air quality, soothe stress, and even promote creativity. However, we know purchasing plants can be thorny. The ability to shop directly is a huge step forward in making gardening accessible to everyone. Through our handcrafted process, we want everyone to feel comfortable ordering, whether it’s their first plant or hundredth!

Contact Info

http://livelyroot.com
600 B Street, 92101, San Diego, United States
[email protected]

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I ordered a plant for a team member… I ordered a plant for a team member that had a loss in their family. Sadly the plant I wanted was out of stock after making my order. The team quickly outreached to me apologizing for any inconvenience and offered any other plants within the same price range. I found another fabulous plant. They made the exchange promptly and professionally! I can’t wait to order more in the future!

Arrived wilted The plant was a birthday gift for my mom. I have had great experiences with Lively Root before so I did not hesitate to place another order. Unfortunately, the plant arrived very wilted and had dropped a lot of leaves and blooms in its box. Fortunately the recipient recognized it just needed to be watered and propped with a trellis, and now it’s coming back to life. I imagine the Florida heat was a factor during transport, but I was disappointed that it arrived in such bad condition.

Lively Root is the BEST! Lively Root is one of the best businesses I have purchased from! The plants where packed and shipped with extreme care & shipping was fast! Any issues I had with my order where address immediately & now I’m enjoying my beautiful plants everyday! I highly recommend this company to anyone looking to bring beauty & nature into their lives!

Mishap in shipping and handling I ordered a Ponytail Palm and it arrived quickly, unfortunately during shipping the palm received some damage. Lively Root was amazing and took care of the situation, so I could receive a happy and healthy plant. This has been the best customer service I’ve received in years. I will be a continuing customer with Lively Root.

BEWARE BEWARE. It’s always a red flag when you can’t speak to someone but instead get an automated response directing you to send an email. 3 out 4 orders have been missing items or not sent at all. Was I notified? Of course not. So I contacted them through email, & when I finally got a response days later, they acted like it was no big deal, & didn’t even offer to refund shipping charges. Oh btw, this was a birthday gift for my sweet 80 year old neighbor. When I asked if she liked her plant she informed me that she never receive it.

Lively Root

http://livelyroot.com

About Lively Root

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