Great customer service The customer service I received from Hunter was more than I expected. Great personality and a great sense of humor. I had the opportunity to laugh during the process even though I’m going through tough times right now. Sometimes laughing can make your day better. Thanks I needed that. I appreciate you!!!!!

One of the best and most honest… One of the best and most honest companies I have had the pleasure of working with. They have helped me create a manageable payment that suits my budget in hard economic times. Grateful for my case manager for handling all things.

Customer service personable n kind. Numbers kind of people I have forgotten the name of the woman that I just spoke with at TaxRise. She was extremely customer service oriented, kind, personable and seemed extremely interested in getting our claim resolved. Thank you 5*

AVOID THIS COMPANY LIKE THE PLAGUE AVOID THIS COMPANY LIKE THE PLAGUE. THEY ARE VERY POOR IN ANSWERING YOUR QUESTIONS AND YOU CAN NEVER SPEAK WITH THE ACCOUNTANT. THE CASE MANAGERS ARE CLUELESS. I HAD TO SEARCH ON GOOGLE FOR THE ANSWER I NEEDED. MY QUESTION WAS...IS YOUR HOUSING EXPENSES/RENT A TAX DEDUCTION. AND YES IT IS IF YOU HAVE AN LLC AND ITS PART OF THE OPERATING AGREEMENT/JOB BENEFIT YOU GIVE YOURSELF. NOT TO MENTION CANT ANSWER WHAT % OF YOUR CAR INSURANCE IS A DEDUCTION WHEN ITS 100% DEDUCTABLE. ESP W FIXED MILEAGE. FIND A LOCAL ACCOUNTANT THAT YOU CAN SEE FACE TO FACE AND SPEAK WITH. AVOID THIS BIZ LIKE THE PLAGUE. A WASTE OF MONEY.

Highly Disappointed!! I started working with this company in October 2023. I was assured they could help me. They kept asked me to send Tax documentation all the time, which I have/did. We had conference calls sometime when needed. However, this month I started getting Letters from the IRS threatening to place a Liew, Garnish my wages etc. I called my Agent, Bianca, only to find out she is on Maternity Leave (she did not tell me). I've attempted to contact the phone number, email etc., to contact someone but to no avail. These people deduct from my checking account $104 each month for their assistance. I called the IRS today to prevent the Lien of my property & garnishment of my income and got back on the payment program. Don't believe the hipe!! I've requested that all my income information be returned to me. The only thing this company did for me was to delay the original payments... but I'm still out of lots of money I've paid to them monthly. Get right with the IRS to prevent this from happening to you. My stress level & Blood Pressure is "through the roof" tHIS MONTH HAS BEEN A COMPLETE NIGHTMARE BECAUSE OF THIS COMPANY. THE LIES, DECEIT. I'm totally unable to get a response from these people. To think, I believed they could/would help me! Miss Laster, Manassas, Virginia 20109